Job description
What you will be doing
- Implementation and support of Yeastar Phone System
- Implementation and support of Audio codes and SIP trunking
- Designing and deploying carrier SIP solutions
- Support for enterprise customer network, including troubleshooting voice, video and data (IP) traffic
- Handling scripting and test automation
- Experience with private, public and hybrid clouds
- Solid knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience.
- Strong understanding of Country Carrier SIP networks
- Implement and support the technology change from Carrier ISDN (E1/T1) circuits to centralized Carrier SIP and from Legacy PBX/Lync/Skype for Business to Microsoft Teams Direct Routing
- Handle pre-sales, design , installation, commission.
- Provide support for products and solution implementation .
- Ad- hoc duties required.
What must-have skills we are looking for
- Bachelor/Diploma/Nitec of Science in Information System/Computer Science or its equivalent
- Strong knowledge/experience on VMware, Amazon Cloud Connect, Cloud based call center, MS SQL
- The role requires a solid analytical acumen and solution orientation to understand the nuances of Audio Codes and/or Ribbon SBC product portfolio, SIP Protocol and Advanced Routing
- Candidates with at least 1 – 2 years of relevant experience are preferred
- Team player and an experienced engineer with strong technical skills
- Excellent interpersonal and communication skills
- Diploma or Degree in Electrical , Network Systems, Telecommunications
- Industry experience in Voice over IP solutions / Network Solutions.
- Brands experience required (any of these) :
- PBX (Panasonic/Mitel/Alcatel) , Routers (Cisco/HP/Fortigate)
- Network skills required : IP routing (Static/ BGP/ HSRP/ VRRP) , Wireshark (captures and analysis)
- Strong analytical and research skills
- Team oriented player
- Strong verbal/written communication skills
