The Phone System for Modern Businesses

VoIP Glossary

VOIP Glossary

If you are new to this IP system and cloud telephony, this is all you need to know to help your business grow better


Service Provider

A company that provides services to Internet, telephone, and mobile phone users.


The Session Initiation Protocol is used to initiate and terminate voice, video, and messaging communications between two or more IP network endpoints. SIP determines the

Speech Recognition

Speech recognition is a technology that allows callers to speak commands to control applications.

Store and Forward

The process of archiving a message or transmission for later playback or transmission. In contrast to real-time communication, store and forward is the foundation of