Cloud Phone System For Modern Businesses

11 Reasons System Administrators Love S-Series VoIP PBX

11 Reasons System Administrators Love S-Series VoIP PBX

Most SMBs don’t have the luxury of onsite IT staff to handle all of their technical needs. When tasked with upgrading a business phone system, simplicity and flexibility are among the top considerations alongside the feature and costs.

Yeastar S-Series VoIP PBX accomplishes all and is the preferred choice of SMBs worldwide. The easy-to-manage PBX system comes packed with all-inclusive premium features, fits into the budget, and, above all else, is a turnkey solution renowned for its administrative simplicity.

Combined the intuitive interface with a perk of robust management tools, Yeastar S-Series frees you from technical headaches and makes the administration a piece of cake.

Here are 11 reasons why system administrators love S-Series VoIP PBX:

1. Arrive Plug-and-Play Ready with Straightforward Setup Process

When it comes to ease of configuration, automatic phone provisioning, and user-friendly administration, Yeastar S-Series VoIP PBX sets itself apart from the competition. Its plug-and-play and auto-configuration capabilities, for example, ensure a smooth and fast transition that imposes minimal disruption on your business.

With S-Series’s broad SIP endpoint auto-provisioning support, you can leave now the bulk IP Phone configuration to the PBX system. There is no need to input complex parameters; the whole telephony network could be up and running in minutes to give you peace of mind.

Blog What is Auto Provisioning and How Does It Work

2. Easy to Manage with Simple, Intuitive Web-based Admin Portal

Yeastar S-Series VoIP PBX makes it easy to set up even the most complex of PBX features. The intuitive, browser-based admin portal provides a point-and-click interface that is simple enough for even novice phone system administrators to manage.

Whether it be basic call routing, IVR settings, or advanced multi-site peering, simply select the appropriate menu item on the S-Series’s GUI, click through easy-to-understand buttons/drop-downs, and your advanced PBX feature is configured quickly and effectively. The adding, moves, and configuration changes – all can be made instantly on PC, smartphone, or any Internet-enabled device. You don’t have to memorize any special command lines or decipher complicated scripts to make a change.

On top of that, Yeastar web-based admin portal also provides in-line help and quick links to guide you through configuration. Access to these menus prevents common mistakes and save time for administrators as most answers and be found without inquiring a third party.

Demo S-Series VoIP PBX Web GUI Demo

3. Professional-grade Call Management Capacity for Best Efficiency

An automated call system takes the strain off system administrators and common users. Yeastar S-Series VoIP PBX makes this happen with rich automated options and administrative tools. With a few clicks of the mouse, admins can set up least-cost call routing and arrange advanced call automation through time condition, IVR, call recording, call blocklist/allowlist, and more. Also, Yeastar Linkus Unified Communications Softphone (available on desktop, iOS, and Android) gives all the employees the ability to make and receive calls, record, transfer, and even conference from anywhere anytime, contributing to instant call handling and work efficiency.

4. Uncompromised System Security to Give Peace of Mind

Phone system abuse can cost big money and go undetected until you get your bill. But this is not the case with Yeastar S-Series VoIP PBX. Its advanced security technologies help keep hackers out and prevent potential misuse. The robust incorporated firewall and anti-hacking auto-detection mechanism (IP Auto Defense) continually monitors for anomalous behavior, detects and prevents break-in attempts to best protect the system – all the while reducing workload for system administrators.

In addition, S-Series VoIP PBX’s advanced setting options, for instance, user permission control, SRTP, and outbound call restriction also ensure peace of mind, as administrators have full control over user access to prevent potential internal misuse.

Blog 7 Best Practices for Securing PBX System

5. Easy to Manage PBX with Real-time Monitor and Instant Alert

24/7 monitoring of device availability and performance metrics coupled with real-time alerts make problems easier to detect and quicker to resolve for minimal negative impact. Yeastar S-Series VoIP PBX does the work for you. With robust PBX/Resource Monitor and Event Center features, Yeastar S-Series monitors the Trunk/Extension status and CPU/Memory/LAN performance in real-time. When critical events occurred, for instance, CPU Overload or Network Failure, you’ll get instant alerts via call, mobile, extension, SMS as you preferred. This keeps system administrators always in the loop, contributing to faster problem resolution.

Related: How to Monitor the Status of PBX and System Resource Usage

Related: How to be Responsive to Event on Your Telephone System

6. Reporting Made Simple with Detailed Call Statistics

Yeastar S-Series VoIP PBX comes with a robust CDR tool that collects detailed call data to help you settle billing disputes or supervise the workload of employees. With the advanced capability, system administrators or call team manager can easily fetch call data and generate reports on call duration, answered calls, and missed calls (even based on a specific time duration or extensions). This way, it is easier to make smart decisions regarding call management, business logic, and staffing requirement in the future.

7. Value-added Support Service with Yeastar Remote Management

Sometimes your system administrators just don’t have the energy and skills to address specific call issues. Yet having an on-site technician every time a problem occurs would cost you an arm and a leg. To address the needs, Yeastar S-Series VoIP PBX provides a professional Remote Mangement tool, so your device provider can take care of the PBX system for you.

Yeastar Remote Management offers round-the-clock monitoring, alerts, and remote device access. With no VPN required, this single-click remote access makes it easy for IT support to securely and remotely manage your on-site PBX system with your permission. Remote IT support is given the power to detect, troubleshoot, and address problems proactively, ensuring you peace of mind.

Blog 3 Scenarios When Yeastar Remote Management Is Extremely Useful

8. Easy Integration Providing Flexibility and More Possibilities

Get over of vendor locked-in and embrace immense integration opportunities. Yeastar S-Series VoIP PBX gives system administrators the freedom of using any SIP-enabled phones and gateways with the PBX system. You can choose any peripherals as you liked to fulfill your business budget and project requirement.

Miscellaneous integration solutions are also delivered for administrators to personalize the solution. Yeastar S-Series certifies integration with many business tools like CRM, Hotel PMS, and Call Center, so you can streamline business workflow in a cost-effective way. If you expect to add unique features or services to the system, just do with S-Series VoIP PBX’s extensive API interfaces. By leveraging the intuitive and highly configuration technology, you can easily achieve variable call features on 3rd-party application servers, greatly enhancing the IT flexibility.

Blog Gain Business Possibility with S-Series VoIP PBX API

9. Lifetime Software Upgrade & Future-proof Modular Hardware Design

Always keep up to date with Yeastar S-Series VoIP PBX. Its continuous firmware update equips your business with the latest features and enhancements. The unique modular design makes the system easily scalable with an expansion card; and the flexible combination of PBX modules allows you to change telephony interfaces to adapt to your business needs anytime.

10. Minimized System Downtime with Robust Failover

The last thing system administrators want with a business phone system is unexpected service downtime. Yeastar S-Series PBX comes with a robust disaster avoidance/recovery solution for fast failover during unexpected internet or server outages. The advanced PBX Hot Standby feature allows a backup PBX server to mirror the primary server in real-time and take over instantly in case of server failure. For businesses who often suffer from an unstable internet connection, Yeastar S-Series with 4G LTE module installed can provide a 4G LTE network as an essential Internet continuity options to minimize the service downtime.

11. Add Office Locations Made Simple

For System Administrators, adding a new office location with S-Series VoIP PBX can’t be easier. With Yeastar S-Series VoIP PBX Multisite Interconnect designed to bring dispersed S-Series VoIP PBXs under one single network, multisite-peering can be done easily with a few clicks in minutes. You no longer need to do complex port forwarding and call routing. All locations will share one same dialing plan to enable free and seamless inter-office communications, with the minimum amount of set-up and on-going support needed.

Blog 6 Reasons Why Customers Love Yeastar Multisite Interconnect


The Bottom Line

Designed to help SMBs make a giant leap in efficiency and cost savings, the Yeastar S-Series VoIP PBX assures reliability over years with everything SMBs need converging in a single system: the ease of use and management, all-inclusive free built-in telephony features, robust UC&C capacity, future-proof field-upgradable design, and free lifetime software updates.

Take a few minutes to learn more benefits of the S-Series VoIP PBX here or watch the short video below.

Explore More Blogs

Experience Yeastar Cloud PBX Premium yourself for 30 days  

Try first and

decide with certainty

30 Day Free Trial

User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

Auto Provision

Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.