Customers expect seamless cross-channel support — and yesterday’s phone system isn’t up to the task. This feature syncs the notes and comments you make during calls with your CRM or Helpdesk so that everyone on your team can see them. If the conversation can’t be solved on the first call, you can give the most qualified team member a detailed follow-up task.
Create customer and agent experiences that effortlessly blend automated. Know your customer and have the relevant context to engage when it matters with the right help.
Browsing our website but still unsure or have questions? Schedule a demo with one of our customer service advisors, and we promise you an enjoyable, non-obligatory session focused on solving your business communication needs.
