Connect your customers to most appropriate agents based on preset rules like date & time, agent’s availability, and the skills or departments needed with caller input. Shared call inbox enable ultimate ease of use and productivity with visual call management and full access to agent & supervisor.
In Yeastar Cloud PBX you have two options to manage voicemail messages centrally and efficiently: subscribe BLF keys on a phone to monitor multiple extensions’ voicemail status and receive multiple extensions’ voicemail messages from one mailbox. By default, an extension’s voicemail status cannot be monitored by other users. To monitor an extension’s voicemail status, you need to enable Share Voicemail Status on the extension.
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