Introducing Jabra Headset and Speakerphone Integration with Linkus Desktop Client

To keep our solutions open and interoperable to serve more customer needs, we are excited to introduce Jabra headset and speakerphone integration for Linkus Desktop Client (2.6.3 or later) to facilitate hands-free telephony. The following headset and speakerphone models have been tested, though more devices may also work. Jabra Evolve2 Series Jabra Evolve Series Jabra […]

Determine Your Best Approach to Voice Enable Microsoft Teams

Microsoft Teams is a world-leading collaboration and productivity tool that unifies chat, file sharing, audio, video, meeting, calendar and, app integration in a single shared workspace. Teams app provides its users an easy approach to communicate and collaborate with co-workers and engage with clients and customers at any time, from anywhere across the globe, and […]

Why You Need VoIP Integration to Empower Your Business and How?

If you’re adopting an IP-based telephony system, you must have experienced the simplicity and flexibility that a VoIP phone system offers compared with some outdated landline services, and you probably think that’s the best you could get from a telephony system. But actually, the best is yet to come. As Unified Communications and cloud-based services surging in recent years, […]

VoIP & CRM Integration: a Good Match to Supercharge Business

Last week, we launched the new firmware version for S-Series VoIP PBX (v30.13.0.15), K2 IP-PBX (v80.13.0.15) and Yeastar Cloud PBX (v81.13.0.15) which introduces the Zoho Integration App with the following features: Click to Call: click on any phone number to make a call directly from Zoho Call Pop-up: customer profiles are pushed to the screen when Zoho […]

Panbil Residence Apartment Migrates to VoIP and Integrates PMS with Yeastar

In today’s environment, the hospitality industry shows high demand for a comprehensive and affordable communications solution to ensure effective communication and service to clients and customers. VoIP technology can help hoteliers provide top-notch customer service by streamlining hotel daily operations and improving employee mobility, all while reducing the costs. With a wealth of features and […]

5 Key Advantages to VoIP CRM Integration

The best businesses understand that successful customer-focused sales and support processes need to be well-prepared to serve the customers even before they come to the door. And the deployment of any cross-channel platform to unite data, context, and conversation will likely result in a boost of productivity, revenue, and overall effectiveness. That’s why so many […]

Auto Provisioning App Updated, More IP Phone Brand and Models Supported

We have just updated the Auto Provisioning App of S-Series VoIP PBX. In this new version 1.5.39, more IP phone models are supported, including 8 new Snom models, 3 Gigaset models, a new IP phone brand added into our supported profile, and 10 new Htek models. To further improve productivity for users, we also made some enhancements and bug fixes. […]

A Comprehensive Review of Yealink T54S Media IP Phone

Yealink SIP-T54S is designed to satisfy the users in need of higher quality IP phone with the improvement of hardware, audio quality, user experience, and collaboration efficiency. There is much to be expected from Yealink, one of the world’s leading SIP phone providers, but how much does T54S lives up to these expectations? In order to […]

Benefit from Professional VoIP Call Center with Yeastar-Asternic Integration

Call centers are a vital component of many customer service strategies, which can be, in a way, the voice of an organization and a crucial aspect of overall company image. As such, it is important to understand how your call center is performing and the best way to maximize its value to streamline costs and promote […]

Auto Provisioning App Updated, More Yealink, and Mitel Phones Supported

We have just updated the Auto Provisioning App of S-Series VoIP PBX. The new version 1.5.23 added support for Yealink Conference Phones CP860, CP920, CP960, DECT Phone W60B, 4 new Mitel models, and 3 new Fanvil models. There are also new fixes and enhancements in the new version. Here is an overview: The new version 1.5.23 of Auto Provisioning can […]

Gain Business Possibility with S-Series VoIP PBX API

Using an API (Application Programming Interface) can transform your business without the need to ‘reinvent the wheel’. And Yeastar S-Series VoIP PBX is here to help. The state-of-the-art built-in API feature allows users to access PBX’s core features – such as initiating calls and sending SMS messages – and integrate them into a third-party web application, software, or device. API […]

How to Integrate QueueMetrics Call Center with S-Series VoIP PBX

With the latest firmware 30.7.0.11 and QueueMetrics Integration App, S-Series VoIP PBX can support both QueueMetrics Live and QueueMetrics On-Premise, which delivers a powerful one-stop call center solution that allows call center managers to monitor and manage call center with a simple and easy to use interface. Blog What is Call Center This integration provides professionals with a top-notch solution […]