Cloud Phone System For Modern Businesses

Cloud PBX Standard - Portal tour

Admin Portal

Portal Login Page

Web-based administrative access is available via this log-in portal for set-up and modification of all call, device, and extension settings across the entire PBX system. Administrators can also retrieve call logs and recordings here.

Extensions

Deploy or remove user extensions instantaneously, as well as provision default call settings individual extensions

SIP Trunks

Connect a single SIP trunk for shared use across all extensions, or have multiple SIP trunks designated for particular groups of extensions within a PBX.

Call Control

Determine what types of calls are allowed or prohibited from being received and made on your PBX system whether at certain times of the day, or perpetually.

Call Features

Control the call experience of external callers, and make sure that they are routed to the destination extensions efficiently.

Voice Prompt

Voice Prompts guide callers to the correct destination extensions within a PBX system in an efficient manner, and also help keep callers engaged when put on hold or in queue.

General

Customize system-wide call and user settings to determine certain rules or dial codes for easy navigation and efficient call management

Security

Robust security options are available to ensure a secure and reliable phone service to your business operations

User Permission

Determine the level of access that different groups of users can have on the PBX system

Event Center

Monitor system events and logs, then send notifications to specified notification contacts to keep tabs on changes made on PBX settings.

CDR (Call Detailed Reports)

Monitor, track, and trace all call activity made within your PBX, and have the option to download call data for compliance or security purposes.

Maintenance

Easily upgrade PBX firmware, check logs and perform troubleshooting tasks instanteously from your PBX

PBX Monitor

Monitor the real time status of your PBX system,extensions, trunks, concurrent calls, and more.

Contacts

Create a list of company contacts that can be shared with certain or all members of the organization. 

Auto Provision

Set up IP phones in bulk, and retrieve individual phone configurations directly from your PBX automatically instead of having to do them manually.

User Portal

Login

Web-based access is available via this log-in portal for set-up and modification of call, and extension settings for individual users. The type of access that users can have to pbx features will be determined by the permissions set by the administrator.

Personal Settings

Individual users can manage their own call settings according to specific preferences.

Personal Contact Book

Have company contacts made available to you, and create your own personal contact list separately.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Security