Credit Card payments will be processed instantly, all other payments methods will be processed within 3 working days upon the receipt of your payment.
If you do not receive an email notification (payment receipt) after 7 working days, please notify us via firstname.lastname@example.org
We offer yearly and monthly plans.
Monthly plans give you more flexibility when you just get it started with our solution and services.
At anytime, you may opt to a yearly billing cycle as it gives you the lowest prices and lets you focus on your business without constantly worrying about renewals.
Our subscription is offered on a monthly or yearly basis. However, you can increase and reduce user licenses or cancel your subscription at any time as there is no contractual period imposed. Remember of course, that each Yeastar Cloud PBX subscription comes with a minimum base of 5 user licenses. Therefore, increasing or reducing user licenses only apply to subscriptions with more than 5 user licenses.
For increases to the number of user licenses on your account, your first monthly subscription will be pro-rated based on the date that the user license is added against your original subscription billing period. i.e. If your original billing period was every 1st of the month, and you add an additional user license on the 15th, then you will be billed for the remaining 15 days (15/30 x SGD 8 = SGD 4), subject to GST. Full subscription will be billed in the following month for the actual number of user licenses allocated.
For removal of user licenses from your account, your subscription will be updated in the following billing period. The user license will still be active till that date.
The same goes for cancellation of subscriptions. Subscription will be active till the end of your billing period, and we will cease the service after that date.
For adjustments to your subscription, please send your request to email@example.com.
An invoice will be generated automatically at the end of each billing period. We will send you 3 more payment reminders, you may make payment using PayNow, Bank Transfer, Cheque. If payment is not received after 21 days, your service will be suspended and it will be terminated after 28 days.