Cloud Phone System For Modern Businesses

Payment Instructions

You can pay for your invoices with the payment methods below:

Frequently Asked Questions

on payment related issues.

How do I know if my payment is received?

Credit Card payments will be processed instantly, all over payments methods will be processed within 3 working days upon the receipt of your payment.

If you do not receive an email notification (payment receipt) after 3 working days, please notify us via

How is my subscription charged?

An invoice will be generated automatically at the end of each billing period. We will send you 3 more payment reminders, you may make payment using PayNow, Bank Transfer, Cheque. If payment is not received after 21 days, your service will be suspended and it will be terminated after 28 days.

What Is Your Billing Cycle?

We offer yearly and monthly plans.

Monthly plans give you more flexibility when you just get it started with our solution and services.

At anytime, you may opt to a yearly billing cycle as it gives you the lowest prices and lets you focus on your business without constantly worrying about renewals.

How do I cancel my subscription?
Kindly submit this termination request form. At least 7 working days notice is required to process your termination request. There will be strictly no withdrawal of the termination request once it is being processed. You will no longer be able to make or receive calls via your Cloud PBX once subscription termination is done. 

User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.


Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.


Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.


Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.