Cloud Phone System For Modern Businesses

The Benefits of VoIP for Your Business

What is your best bet when looking for an affordable, effective telecom solution? Chances are, you’ve heard that VoIP is the best option, and for good reason too! VoIP is an excellent choice for tech-forward companies that need a reliable phone system.

Unfortunately, once you scratch the surface, things get a bit murky. You may wonder, exactly how a VoIP system will add value to your business. It’s time to clear things up. The following points are key ways in which VoIP can benefit your company.

Benefits of VoIP

1. Attractive Per-Call Pricing

VoIP takes the job of making phone calls away from physical, comm lines. Instead, it makes use of Internet Protocol (IP) to send and receive calls. Essentially, the voice data is converted into network packets. These are then sent via the IP network you’ve chosen. This network could be a dedicated IP connection through your phone provider or a high-speed internet connection. In some cases, your solution could use both. If you choose to use your telephone provider’s network, you will be entitled to that your service will meet basic quality standards. Keep in mind that this does not apply if you use an internet connection.

Compare that to using a landline solution. To do that, each call must be transmitted via a dedicated line. You are only able to install a finite number of these lines. This leads to resource contention, which results in high prices. VoIP doesn’t have these physical limitations or associated costs.

Keep in mind that in many instances, businesses choose VoIP because they are able to make and receive local and long-distance calls for free within their country. For example, as long as a business selects a number with a United States area code, they will be able to make and receive calls within the Continental United States for free.

TCO Analysis: How to Calculate the Real Cost of a Business Phone System

2. A Great Option For Businesses on the Go

If mobility is a key feature of your business, VoIP can be extraordinarily valuable to you. This is a portable service that you and your team can take anywhere.

Consider a traditional phone system with a line running directly to your business with a dedicated phone number. Yes, you can arrange call forwarding or transfer services if you need to. However, that’s a multiple-step process. It’s also a pain to remember various access codes and navigate menu systems.

Thanks to VoIP, you can eliminate all of this complexity. Mobility is simply built into the system, and you are able to move around as you need. A VoIP app is a software application installed on your smartphone or computer that sends voice calls through the Internet. No need for physical phone lines, with VoIP apps, you can take your own devices as office extensions to make and receive business calls and keep your personal cell phone numbers private, as long as you have internet connections.

Blog Equip Your Mobile Workforce with Unified Communications

3. Wide Array of Features

You won’t have your VoIP system for long before you realize it’s a true productivity tool. It will allow you to use top of the line devices while maximizing your use of a variety of features.

For example, you can engage with an important client over the phone. At the same time, you can pick up voicemails that have been automatically converted to text and routed to your email. Need to forward a voicemail to your entire team? You can do that with just a few clicks.

These are just a few of the attractive features that can be found on modern VoIP systems.

Video Series: VoIP Features for Dummies

4. User-Friendly Conference Calls

Unless your business is one of the very few that hasn’t been impacted by Covid-19, you’ve likely been participating in more conference calls than ever. If you implement a VoIP solution, conference calls become that much easier. Rather than using a limited set of dedicated phone lines, VoIP allows you to create and manage conference calls over a data network. You’ll never have to worry about having enough lines for each participant.

What if you stick to a traditional phone system? In that case, you’ll have to pay a premium for a service that will allow you to create and host conference calls for multiple participants. Why do that when this capability is already built into your VoIP? All that is required is for you to take advantage of this feature.

Best Practices 5 Tips to Make Conference Calls Worth Your Time

5. Improved Interactions With Customers

The world has gotten smaller over the years. A company you do business with could be headquartered anywhere. Further, workers are no longer tethered to a single location. This could lead to complications when it comes to handling crucial phone calls, managing voicemails, even getting important documents to the right place.

By using a VoIP phone solution, you give yourself control over where you receive calls. You may even be able to select an option that forwards calls to your home office after a few rings, then to your assistant’s phone if you don’t answer. It’s also possible to have a single call forwarded to more than one device. This ensures that important calls are going to be picked up by someone.

You can even use your updated phone system to help with document management. You and your team members can use VoIP to e-fax important documents. That’s a better alternative to searching out fax machines that are increasingly difficult to locate.

Blog 7 VoIP Features That Streamline Small Business Customer Service

6. DR Compatible Solution

Naysayers will tell you that your VoIP system will go down if the internet isn’t available. In truth, this doesn’t have to occur at all as there do exist reliable DR solutions for VoIP systems.

For instance, if you have a hosted system, all the phone services are delivered to the cloud by your provider. If something really happens to your office and the internet in your workplace goes down, you can just relocate your employees and they’ll be able to continuously work from anywhere.

If you are using an on-premises system, you can also work without worrying a thing by setting up a backup plan in advance, such as the resilient 4G LTE failover and a hot standby solution.

Blog Be Emergency-proof: How Yeastar Helps Your Business Continuity

Yeastar VoIP Options

Yeastar offers VoIP choices that meet your needs today, and as your business grows. Depending on your specific requirements, you can select an on-premises or cloud-based PBX system. There are benefits to each.

If you select a cloud-based VoIP system you virtually eliminate maintenance costs. In addition to that, this is an excellent choice for companies that have multiple locations. With everything in the cloud, your team can access the network no matter where they are. Thanks to the Linkus UC Softphone, your team will be able to use every feature available on their desktops, Android, and iOS devices.

If you need a more tailored solution, where you can fully control your business communications, then the S-Series VoIP PBX system might be the choice for you.  Easy to use, flexible, and feature-rich, this on-premises system is designed to help small and medium-sized businesses make a giant leap in efficiency and cost savings. It also works with the Linkus UC Softphone to give users access to features like voice calling, instant messaging, conference calls, CRM, and presence.

And what if you need a more versatile system to cope with sophisticated communications challenges? Get more values from the P-Series PBX System. It is designed to deliver more functionalities, flexibilities, and possibilities to SMEs that have higher expectations on business communications. Besides the features of a regular PBX, UC clients, the call center solution, the operator panel, and the integrated video conferencing are all included, which can be applied in more business scenarios while improving overall productivity.

This is also a great option for companies with a legacy PBX system. The S-Series will integrate perfectly allowing you to continue to use your existing systems and devices.

Small Business Phone System Buyer Guide Download

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.