Cloud Phone System For Modern Businesses
Cloud PBX 101

A complete cloud phone system includes a cloud PBX server as the central of your phone system, a SIP trunk provider for your business numbers and to make &receive local/international calls, a UC client which can be installed on your smart phones and computers, and other connected device like IP phones & headsets.

Benefit of Cloud Phone System for your Business

Reliable data centers and deployments powered by Amazon Web Services

Reliable data centers and deployments powered by Amazon Web Services

What forms a Cloud Phone System?

Is a Cloud Phone System Right for You?

Today, some businesses have embraced cloud phone systems. Some are working on the migration. And others choose to stick with an on-premises PBX approach. The thing is, there is no ultimately better option. Considering the business size, needs, and budget, every business has its own set of requirements, so pick one that suits your business best.

When Is a Good time to Switch?

Switching to a cloud-based phone system is not a difficult proposition. Before making the migration, it’s crucial to evaluate your needs and the key merits of your options:

Choosing the right phone system for your business

User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.