Cloud Phone System For Modern Businesses

7 Reasons to Partner with Yeastar – Trusted by Over 200,000 Customers

7 Reasons to Partner with Yeastar – Trusted by Over 200,000 Customers

In the fast-moving VoIP market, whether you are a System integrator, VAR, or MSP looking to add voice to your portfolio, or a traditional VoIP reseller seeking new opportunities, finding the right partner with the right solutions is essential to put yourself on a clear path to expand revenue – all the while increasing customer satisfaction and loyalty.

Yeastar offers the best-in-class VoIP equipment, technologies, and services with outstanding margins. We have more than 200,000 customers worldwide and is making our distributors and resellers successful many years down the road. Here are 7 major reasons to partner with Yeastar.

1. Top-rated Easy-to-Manage Communications Solutions

You only want the best for your customers. Because your reputation is directly tied to the companies you partner with, you only choose a VoIP business partner with experienced and reliable service providers.

With 15 years of industry experience, Yeastar was founded to deliver the backbone VoIP solutions for our channel partners. Whether you need cutting-edge on-premises VoIP PBX, VoIP gateway, or would like to deliver hosted or managed communications solutions such as UCaaS and Hosted PBX, we have you covered.

The versatile Yeastar P-Series PBX System, the award-winning S-Series VoIP PBX (on-premises), and the flagship Yeastar Cloud PBX are easy-to-use, feature-rich, and come at a low cost with a strong presence in Unified communications, mobility, and scalability, which set a new standard in the price-performance matric for SMBs:

  • Modern and intuitive design, enabling effortless configuration and administration
  • All-inclusive features without extra license fees, assuring reliability over the years
  • Exceptional services and uptime, minimizing labor and customer support issues

You can be confident that when you refer customers to Yeastar, their needs will be efficiently taken care of. And our dedication to innovation means that our portfolio of products you can sell, and VoIP services markets you can tap, will only continue to grow.

Who Should Join Yeastar Partner Program- VoIP Reseller Program

2. Outstanding Margins with a Rewarding VoIP Reseller Program

Sky’s the limit for your earning potential and we have a blast together. Yeastar Xcelerate Partner Program (VoIP Reseller Program) offers both upfront and recurring earning opportunity – truly evergreen. In addition to the industry-leading margins and special product discounts, Yeastar also works with the top Distributors to provide incentives, promotions, and many others that reward partner loyalty and fuel partner success.

We support you in full in your resell process and all your services are backed up by Yeastar expert teams with 24/5 direct premier support.

3. Recurring Revenue from Remote Management Services

Partnering with Yeastar is a guarantee of both financial and efficiency success. Yeastar enables you to centralize your support for customer-premises Yeastar devices in an easy and remote way, which in turn provides partners with a new source of recurring revenue by monetizing the support services.

The innovative Yeastar Remote Management tooldelivers a robust centralized platform where you can monitor and configure customer-premises Yeastar PBX Systems and FXS VoIP Gateways easily and securely. There is no need for you to travel to the customers to solve critical issues, and the real-time dashboard and alert systems of Yeastar Remote Management also allow you to become proactive to customer problems, providing the best-in-class customer services.

Yeastar Remote Management
Yeastar Remote Management Dashboard

4. Earning More and Faster with the State-of-the-Art Partner Portal

Welcome to the next generation of partner sales, marketing, and training management. Yeastar Partner Portal gives you a clear overview of where you stand. It is a one-stop portal for all the information that partners could possibly need: latest news and updates, marketing and campaign, training information, support portal, service purchase and management, product warranty lookup, deal registration, etc. Intuitive menu navigation makes it straightforward to find exactly what you are looking for.

At the Yeastar Partner Portal, just get an easier way to manage your business anywhere, in any time, using any devices.

Yeastar Partner Portal

5. Free Training, Certifications, and Premier Support

At Yeastar, we arm our channel partners with the most comprehensive sales training and professional development available in the industry. From Yeastar Academy training program, which honors partners with technical certifications, to regular online solution webinars and self-learning video tutorials, we provide our channel partners with more than just the technical knowledge of the industry and Yeastar products – We also tie in education from dedicated sales training classes to give them a strategic understanding of the sales process and the ability to bring more value to the table for their customers.

We make it easy all the way for partners to get the information needed to make sales. Yeastar dedicated channel managers are focused on partners’ ongoing success with top of the line support – from quote to implementation and beyond. And our in-house tech experts offer free personalized 24/5 tech support to ensure that specific project requirements can be fulfilled and technical issues are resolved in a satisfying, efficient manner.

6. Assistance in Local Marketing with Chock-Full Partner Resources

Take advantage of a full list of Yeastar documentation, materials and marketing resources that you can use to launch and promote your services. In the central repository of Marketing Resources at Yeastar Partner Portal, you can access product catalogs, presentation slide, case studies, email templates and many other digital marketing contents to drive increased local awareness and generate leads. We also provide walkthrough video series like “Quick Start Guide”, “VoIP Features for Dummies” and “Yeastar Tech Talks” for you and your customers to get started with VoIP and Yeastar in an easier way.

In addition to the rich marketing resources, Yeastar also offers channel partners with professional marketing assistance in regards to fund support, marketing materials, customized graphical design, etc.

7. 100% Channel Focused. We Don’t Compete with You.

When we said channel-only, we mean it. Yeastar only makes money if our partners make money. We never sell direct to customers or compete with partners. Instead, we focus on your success and are invested in helping you drive revenue. Our VoIP reseller program, sales associates, engineers, customer service, technicians and marketing team are all built with you in mind.


The Bottom Line

When partnered with Yeastar, you are partnering with a business communications technology leader that is responsive to market changes and has a proven record of delighting partners and clients.

Featured in CRN’s 2018 Partner Program Guide, the Yeastar Xcelerate Partner Program is easy, promising and lucrative for you to take a seat in the fast-moving VoIP industry – and there is no revenue requirement for you to join us. Don’t hesitate to try our partner program, and let Yeastar helps you maximize your earning potentials.

If you don’t know where to start or would like to get more details about the VoIP reseller program or Yeastar Products, we’re here to help. Just contact us the way you like.

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

Auto Provision

Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.