Cloud Phone System For Modern Businesses

Yeastar PBX New Firmware Released with Zoho Integration and More!

Yeastar PBX New Firmware Released with Zoho Integration and More!

Get your hands on the latest Yeastar PBX firmware update! We’re excited to announce that a new firmware version for S-Series VoIP PBX (v30.12.0.7), K2 IP-PBX (v80.12.0.6) and Yeastar Cloud PBX (v81.12.0.6) has been released today!

This latest update is jam-packed full of bug fixes, improvements and a few brand-new features to enable an easier, faster and more unified communication experience. Included you will find upgraded system stability, optimized call parking destination settings, added support for SRTP settings on SIP Peer Trunk, and more.

Get a Grasp on the New Upgrade Highlights

S-Series VoIP PBX: Beta Release for Zoho Integration App

Embrace more unified office communications with Yeastar PBX and Zoho Integration! This latest update introduces the brand-new Zoho Integration App in S-Series VoIP PBX* App Center to facilitate a quick integration between your Yeastar PBX and Zoho application. With the App, you’ll be able to enjoy:

  • One-for-all Integration: easily connect your PBX with Zoho CRM. There’s no need for any painful API settings, just follow a step-to-step guide and complete the integration easily in minutes.
  • Click-to-call: click on any phone number to make a call right inside Zoho.
  • Call Pop-ups: get caller insights instantly with screen pop-ups that display your contact info whenever they call you.
  • Call Journals: all call details will be automatically logged in Zoho to help you keep track of every conversation.

Click to call on Zoho CRM

Click to call on Zoho CRM

*In this beta release, the Zoho Integration App will be only supported on the S-Series PBX (S50, S100, S300) and the support for Yeastar Cloud PBX will be coming soon. During the beta test, users can enjoy a 30-day free trial for the App or contact Yeastar for a free license.

You can find more information about the App and its configuration on this 5-min video guide or check for our Zoho Integration Guide.

K2 IP-PBX: Tens of New Auto Provisioning Support

In this latest update, not only do we add 33 new IP phone models support for Yeastar K2 IP-PBX Auto Provisioning, but we also optimize the settings and fix a laundry list of bugs to allow a more seamless auto-provisioning process, which includes optimized Custom Template, DSSKey/Line Key settings, etc.

The newly-supported IP phone models for K2 Auto Provisioning are as follows.

  • Fanvil: X210, X210i, X1, X1S, X1SG, X2C, X3SG, X3U, X4U, X5U, X6U, X7, X7A, and X7C
  • Snom: D385, D735, and D717
  • Yealink: SIP-T41U, SIP-T43U, SIP-T46U, SIP-T48U, SIP-T53, SIP-T53W, SIP-T54W, SIP-T57W, VP59, and W60B
  • Htek: UC902S, UC921, UC921G, UC503, and UC503G
  • Polycom: VVX411

S-Series PBX, Cloud PBX, K2 IP-PBX: New Features and Optimization

Besides what has been mentioned above, we also made a number of enhancements to deliver improved usability for S-Series VoIP PBX, Yeastar Cloud PBX, and K2 IP-PBX.

  • System Stability: optimized the mechanism of applying configuration changes. You don’t need to click Apply button to reload Asterisk if you save unchanged configurations.
  • Recording Notifications: Added support for configuring different recording notifications for Internal, inbound, outbound, and callback calls.
  • Call Parking: added support for configuring timeout destination for call parking.
  • Trunk: added Enable SRTP settings on the SIP Peer Trunk.
  • Extension: fixed the issue that the web page would get stuck if the number of the extensions you created was beyond the defined extension range.
  • SIP Settings: optimized Session Timer settings. If the Session Timer is enabled, the Session-Expires (s) field and Min-SE (s) field are required.
  • Custom Reset options: added support for configuringReset options in S-Series and K2 IP-PBX, which allows you to choose whether to keep CDR and recording files, backup files, prompt files, PBX’s IP address in the PBX reset.
  • FXS Hotline: added Hotline feature on FXS extension for S-Series PBX.

There are more optimization and bug fixes on auto recording, call transfer, queue, CDR, prompt, billing, etc.

How to Upgrade:

  • S-Series VoIP PBX: You can check for the new upgrade in your S-Series VoIP PBX web interface.
  • Yeastar Cloud PBX: Please check for the new version in the web interface or contact your service provider to upgrade the system.
  • K2 IP PBX: Please download the new firmware here.

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

Auto Provision

Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.