Short Time to Market! Jump-start Your Cloud PBX Business

Short Time to Market! Jump-start Your Cloud PBX Business

Short Time to Market! Jump-start Your Cloud PBX Business

There is no doubt that the cloud represents the future of business communications. Compared to traditional PBX, cloud-based hosted PBX services inherently cover more vertical markets, with small and medium-sized businesses, in particular, appreciating its cost-efficiency.

The digital workplace is leading companies to consider updating cumbersome and expensive on-site equipment. More and more employees are using their personal devices for work. The future of work is believed to be hybrid. All above are driving SMEs to seek out cloud-based communication solutions.

The past year has seen a dramatic increase in global cloud PBX deployments, with businesses realizing the unparalleled flexibility of the cloud in supporting remote working. As you know, Panasonic is about to exit the PBX market and lists “a rapid shift to cloud-based solutions” as the very first reason.

All indicate that given the evolving cloud landscape, a limited portfolio can potentially jeopardize a provider’s business model. While many providers have enriched their portfolios to address the growing demand, it is still a whole new ball game for a number of others. The reasons holding them back may be that they believe cloud services are difficult to deliver, involve significant support burdens, or it is simply because they don’t know where to start.

Here is an easy-to-start solution for you to jump on the bandwagon.

Base Your Cloud PBX Service on a Robust and Flexible Platform

To harness the market trend and keep ahead of the pack requires not only reliable and future-proof services that satisfy customer needs but also reliable infrastructure and a flexible service delivery model. Yeastar holds the answer for providers to quickly expand into the new service.

Built on a multi-instance infrastructure, Yeastar Cloud PBX Platform incorporates Yeastar Management Plane (YMP) and easy-to-deploy dedicated Cloud PBX instances for service providers to easily launch and monetize hosted voice services. If you are looking to craft and deliver your own cloud PBX service rather than reselling it from third-party providers, YMP is an ideal fit that speeds time-to-market and reduces management complexity.

Ymp Typology

Simplify Everything, from Deployment to Delivery

It only takes minutes, if not seconds, to create a PBX instance for your customer through YMP. Your customer will have immediate access to a cloud-based business phone system and be able to manage it via the web. YMP greatly minimizes the overwhelming workload of the separate installation of PBXs.

When customers’ communication needs fluctuate, scaling up and down the number of users and concurrent calls for them are just a few clicks away. You can stay responsive with quick service delivery and seize every type of opportunity with hassle-free scalability. Whether you have a handful of customers or hundreds, their phone systems can grow as their businesses.

Related Explore 9 Things about Yeastar Management Plane (YMP)

Offer a Complete Suite of Business Communication Service

With both service providers and business customers in mind, we have developed Yeastar Cloud PBX instances with all-inclusive enterprise-grade telephony features and advanced unified communications capabilities, catering to the diverse needs of SMEs.

  • Enabling an agile work-from-anywhere workforce with Linkus Mobile & Desktop Client
  • No extra charges or hidden fees for most features including IVR, queue, voicemail, etc.
  • Plug-and-play compatibility with an extensive and growing list of IP phones
  • Interoperability with worldwide SIP trunks and easy configuration with default templates
  • Interworking with PSTN, ISDN, and analog phones using Yeastar VoIP Gateways
  • Easy integration with Microsoft Teams, Zoho CRM, and other 3rd-party systems
  • Unifying headquarters, branches, remote offices, and teleworkers within a PBX system
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Make an Easy Entry with a Straightforward Turnkey Solution

Introducing cloud PBX services into your portfolio doesn’t have to take that much time, effort, and investment. Specially designed for those who are just about to dip a toe into cloud PBX service or do not want to commit that much time and financial resources at the beginning, the YMP turnkey solution is an OpEx model without substantial upfront investment in infrastructure.

Significantly Reduce Initial Expenses

The turnkey solution requires no server to get started and moves investment dollars from capital to operational expenditures, enabling you to penetrate the rapidly growing market with minimal upfront investment and risk.

Expedite Time to Market

Installation, technical support, maintenance, and system upgrades are all included. Not only do you get immediate access to YMP to start selling cloud PBX services right away, but you can focus on achieving customer excellence and generating revenues.

Roll Out Your Own Service

The choice is yours. We do not nickel and dime you for most PBX features. It is easy to bundle, package, and monetize your own service, such as bringing your SIP trunking service. Besides, Yeastar Cloud PBX instances allow for 3rd-party integration via API so that you can further develop customized solutions to differentiate from the crowd.

Extend Your Business Identity

From a branding perspective, our cloud offering comes with a co-branding option, giving you more choices and flexibility on the go-to-market strategy. You can customize the PBX instances created on YMP in terms of the product name, logo, favicon, welcome email template, etc., and stay in full control of the customer relationship.

Earn Margin-rich Recurring Revenue

Simply put, it is a shortcut to quickly launch cloud PBX services, acquire new customers, and build a predictive delivery model, which means once you’ve sold the service, you’re going to get paid repeatedly.

Ready to Launch?

Don’t shy away from including the fruitful cloud PBX service into your portfolio. Leave your comfort zone, embrace more potentials, and take your business to the next level.

If you’re looking to learn more about Yeastar Management Plane, the turnkey solution, or how to accelerate your growth with cloud PBX services. Here is an FAQ document for further information. Or would you like to see and try out YMP for yourself? We also offer a free demo where you can explore the ins and outs of the service delivery platform.

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

Auto Provision

Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.