The Phone System for Modern Businesses

VoIP Glossary

VOIP Glossary

If you are new to this IP system and cloud telephony, this is all you need to know to help your business grow better


Asynchronous Communication

A form of data transmission in which bits are transmitted without the use of a synchronising clock signal. Instead, each character is delivered with a

Audio Menu

A verbal option provided by a phone recording. Audio selection menus are common in automated attendant, interactive voice response, and fax-on-demand systems. They are caller

Audio Response Unit (ARU)

A computer telephony system that uses voice storage and forwarding technology. ARUs can be passive or interactive. Passive ARUs simply play messages, whereas interactive ARUs