Cloud-hosted PBX is a cost-effective solution because it eliminates the need for large capital expenditures in infrastructure as well as ongoing maintenance costs. IP phones are usually the only upfront investment of most cloud PBX installations.
As an off-site option, cloud PBX contributes on on-site energy and space saving. It doesn’t require dedicated in-house expertise for hardware installation and maintenance. Normally your hosted PBX service provider will take care of all these.
Cloud PBX grows with your business. New users can be added at any time as needed. Most service providers charge on a simple per-user-per-month basis so that you only pay for what you need and have a business phone system that grows with you.
Headquarters, branch offices and teleworkers can all be unified under a cloud PBX system, sharing the same features and ensuring business continuity. For the remote workforce, the workplace is anywhere they want it to be as long as there is an internet conneciton.
Features Most loved
Allow an incoming call to a called party, which would be otherwise unavailable, to be redirected to a mobile telephone or other telephone number where the desired called party is situated. It can be forwarded on different conditions such as “When Busy”, “No Answer”, or “Always”.
IVR system reduces wait times, customer dissatisfaction, and employee workload. IVR can route calls to human agents in various departments, complete simple tasks, and collect data. IVR responds to inputs by providing voice responses or connecting to a “live” operator.
Hot Desking refers to a concept that office workers sharing the same physical workspace (desk) during different time periods. Employees sharing the same desk and phone can just sit down and log in their own extension when the shift rotates to his/hers.
call recording feature is activated every time your team picks up the phone. Understand the full story with clear, complete audio recordings, and customize your inbound and outbound call recording settings at any time.
Consider These As Well, When Purchasing Yeastar Cloud PBX
The virtual solution to eliminating the need for wiring and cabling works, SIP Trunks are the perfect choice for companies looking for mobility within their workforce.
For users who prefer handling calls on physical desk phones and headsets. Yeastar PBX is built for excellent interoperability with various IP Phone brands.