Yeastar Cloud Phone System for Business

Solution Features

Call Routing

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An intelligent call routing system

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Call Cascading

Automatically direct calls to agents in a pre-set order. Set your preferred call routing sequence and forget it.

Customized Call Routing

When call cascading is turned on, each teammate’s phone will be called in the specified order. Once the call is answered, no additional numbers will ring.

Make Your Own Routing Rules

Set up call routing rules based on fit, availability, or any other variable. You can always update assignments in real-time from the Aircall dashboard.

Just listen to our customers!

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Call Routing

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