Computer Telephony Integration connects the computer system to the telephone system, enabling users to manage phone calls on the computer itself. This feature enables quick click-to-dial from your PC desktop while you continue to use a physical desk phone, so long as you have a computer and internet access.
CTI makes the PC desktop a visual control panel for an IP or analog phone. That is to say, the user can call any of the phone numbers appearing on the computer screen from the desk phone in clicks, without spending time in saving contact information or manually entering numbers on the physical desk phone. It is undoubtedly a powerful feature embedded in the Yeastar Linkus Desktop Client to greatly enhance call experience and work efficiency.
Browsing our website but still unsure or have questions? Schedule a demo with one of our customer service advisors, and we promise you an enjoyable, non-obligatory session focused on solving your business communication needs.
