VoIP Glossary

VOIP Glossary

If you are new to this IP system and cloud telephony, this is all you need to know to help your business grow better

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Audio Response Unit (ARU)

A computer telephony system that uses voice storage and forwarding technology. ARUs can be passive or interactive. Passive ARUs simply play messages, whereas interactive ARUs

Audio Menu

A verbal option provided by a phone recording. Audio selection menus are common in automated attendant, interactive voice response, and fax-on-demand systems. They are caller

Asynchronous Communication

A form of data transmission in which bits are transmitted without the use of a synchronising clock signal. Instead, each character is delivered with a

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