Interactive Voice Response (IVR)
IVR is a horizontal application in computer telephony that allows users to get computer-based information over the phone instead of utilising a computer. After listening
If you are new to this IP system and cloud telephony, this is all you need to know to help your business grow better
IVR is a horizontal application in computer telephony that allows users to get computer-based information over the phone instead of utilising a computer. After listening
A company that provides Internet access via subscription. Individuals or businesses can become subscribers. According to Jack Rickard, publisher of Boardwatch Magazine, ISPs operate on
Any method of transmitting human voice over the Internet in real-time or near real-time. There are several parts: 1) A multimedia-equipped PC with special client
A VoIP telephone switching system is an Internet Protocol private branch exchange (IPPBX). An IP PBX can switch between VoIP and traditional phone lines, as
Internet Protocol telephony is a system in which voice information is transmitted over packet-switched IP networks rather than traditional, dedicated circuit-switched connections. Voice, fax, and
