Cloud PBX Standard vs Cloud PBX Premium

A Solution Built for All Businesses

Cloud PBX Standard Vs Premium

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Cloud PBX Standard (S-Series)

Focused on offering a cost-effective phone solution without compromise on call stability or features, the S-Series is more than able to meet an array of communication requirements for day-to-day business operations.

In addition to being enabled for remote working with the Linkus UC Client, the S-Series efficiently handles tasks from basic call transfer and forwarding to more advanced features such as call monitoring and time-conditioned routing.

Equipped with powerful API capabilities, the S-Series also enables users to access the PBX’s core features – such as initiating calls and sending SMS messages – for integration with third-party web applications, software, or devices to create unique systems.

Cloud PBX Premium (P-Series)

Designed to take the capabilities of the S-Series to a whole new level, the P-Series incorporates an improved Web Graphic User Interface, Call Center Operator Panel, and user friendly third-party CRM integration.

Tailored for robust call performance, the P-Series offers greater convenience to remote working through web extensions, allowing calls to be made directly from a web browser. Additionally, users are also able to access a full call center operator panel remotely through the web browser.

Powered by Amazon Web Services and equipped with sophisticated reporting capabilities, the P-Series offers a complete UC solution to enterprises with global deployment needs, without breaking the bank.

Compare

High light Feature Cloud PBX StandardCloud PBX PremiumRemark/Value
Web-client

Web audio/video call

Web-based CTI
Google extension
No worry miss any phone call
Web-bassed voicemail/call log/preference settingPBX become more firendly for end-user
Web-based function key
Operator panel




Web-based drag and drop control
If a company need to handle a lot of call, this feature is useful
Web-based call monitor
Web-based call contrl (hang up/transfer/park, etc)
A key switch (business/offwork hour)
Web-based extension status monitor
CRM integration Zoho
P-series CRM integration support more feature
Salesforce
Hubspot
Call centerQueue SLA
Queue Wallboard
More Queue role (Manager/statistic agent/dynamic agent)
Queue Callback
Multiple Report
Manager can review KPI/SLA and check more detail through report
Schedule report
Regularly create/send reprot
Group Voicemail for call center member
Agent status monitor/control
Agent status & extension preference synchronization when extension become “DND”, agent will also auto quit queue,
RASSupport remote API access via FQDN.
remote LDAP access via FQDN
remote SIP registration via FQDN, including the registration of remote SIP extension and SIP account trunk.
remote access to mobile Clients via FQDN.
FQDN-based Web Access
Video conferenceBrowser-based meeting room
share screen
Meeting room chat panel
mic/camera control
SecurityOutbound Calling time restriction
High availability
imporve SLA/stability
Call rate setting
Burget control
Outbound Call Frequency Restriction
more optional security setting
More upgrade (Support)User Role
Easier to manager all user permission
Extension Group Information Visibility
Seprate different group
Voicemail Greeting
Group Voicemail
DID Pattern Match Routing
Voicemail-Voicemail Transcription
Need Google API integration
Default SMTP server
Multiple Language Event Email Templates
Event notification level
Dashboard for PBX
Database grant
More filter for CDR
More upgrade (coming soon)Organization
Seprate different organization and they will not disturb each other. It means a lot for multi-branch company
More headset integration
Service center love headset
More call report
Web-based audio conference
Enhance the web-client
Call flip
Boss/secretary role

Frequently Asked Questions

I have Cloud PBX standard, can I upgrade to Premium?

At this point of time, this can only be done by manual migration. Yeastar is working on an automated upgrade script but it's not made available yet.

Is Cloud PBX Standard good enough for my business?

Depends what's your needs, Cloud PBX standard is actually good for most of the business. It's a solid cloud phone system and it does what it supposed to do. You may have a look at it's complete list of solution features.

When would I need Cloud PBX Premium?

Yeastar Cloud PBX premium is hosted on Amazon AWS, it also does a few advanced things that the standard version is unable to perform: CRM integration, automated reports, granular access control, better contacts and caller ID display, inbound call center, wall board, operator panel, group voicemail, text to speech voicemail, Linkus for Chrome, etc.

The premium cloud PBX it's built to cater stringent compliance requirement by government & financial l institutions and it's powered by two pair of cloud instances (4 servers) with high availability and load balance setup.

Is Cloud PBX Premium more difficult to setup and manage than Cloud PBX Standard?

Both solutions are easy to setup and manage, we provide comprehensive documentation that covers every aspect of initial setup and on going maintenance. If you face any difficulties, feel free to contact our professional technical support team and we will provide you detailed instructions to help you manage it by your own. We also offer paid setup and maintenance options (Requires access to your cloud PBX server by our support engineers).

Does any of Yeastar cloud PBX comes with telephone numbers?

No. in stead of we provide numbers to you, we recommend our customers to get their own SIP trunk and numbers.

Our solution offers you flexibility to work with any internet SIP trunk of your choice instead of bundling trunks like other PBX vendors whom would bundle numbers together. Doing so, you are ensured the ownership of your business numbers, buying from SIP trunk provider directly also helps you to reduce your phone bill. (No middle man mark up on every one of your calls.)

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