Providing more information and options for each call you make and receive, Yeastar PBX System CRM integration boosts productivity for your phone communication.
CRM is widely deployed in the business world to manage a company’s interaction with customers and its sales prospect. Another thing that the business world can’t live without is the phone system, which provides vital communication links to enterprises. Merging the two achieves the best performance of both.
Yeastar PBX Systems are CRM-friendly and support integration with popular CRM solutions with access to Asterisk Management Interface (AMI). The open API allows third-party application to be integrated with Yeastar PBX System. More CRM supports will be coming soon.
Dial faster and with fewer mistakes. Stop wasting time dialing phone numbers – simply click to call right from your CRM while you’re looking at leads or contacts.
Automatic call logging makes manual data entry a thing of the past. Your call data will be synced to your CRM in real-time to help you keep track of every conversation.
Get caller insights instantly with live in-call screenpops that display your contacts profile and history whenever your customers call you.
Automatically create a new contact when a call is received from an unknown number and supplement the new contact profile easily while you are still in a call.
Enjoy all advanced features of Yeastar PBX System that drive easier call handling, team collaboration, and mobility: IVR, Call Recording, Linkus UC Clients…
Maximize interactions with staff and clients with all tools and data in one platform – call handling, customer details and history records, eliminating the grunt work.
These features are highly dependent on CRM and may not be supported on all CRM platforms.
