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Digital Marketing – SEO

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Digital Marketing – SEO

Job description:

We are looking for a Digital Marketing Manager who specialize in SEO to join our team, based out of either our Singapore office or work from home.

What you will be doing

  • Plan and managed SEO strategy
  • Monitor daily performance metrics to understand organic search performance from webmaster, analytics and tracking tools;
  • Develop and integrate SEO strategies to improve visibility in organic search rankings in different regions and search engines;
  • Identify opportunities in SEO efficiency and growth in core areas such as site infrastructure, keyword selection; increase revenue, traffic, leads, and users;
  • Monitor and analyze traffic performance, keyword performance and SEO activities;
  • Develop and perform detailed site audits to identify issues and ensure the site is properly optimized for search engine visibility;
  • Stay current with the latest SEO trends and best practices;
  • Activate content analysis, SERPs research and monitor trends in industry to come up with competing features
  • Management of internal stakeholders
  • Enhance and improve our organic online presence and traffic leveraging content marketing.
  • Assist in developing detailed content strategies in all form of content (text articles, infographics, videos, bite-size content), manage SEO editorial content calendar.
  • Develop required written contents and publish them through our CMS.
  • Work closely with all creative resources including writers, designers and other agency personnel.
  • Channel management of content hub and other supporting channels such as social media channels and newsletter distribution.
  • Work with influential websites including news sites, high profile blogs and forums to evangelize content.
  • Leverage PR tactics to identify key market trends and opportunities to create exposure and drive demand online.
  • Deploy all off-site SEO campaigns such as blogger outreach, forum engagement, broken link building, and work closely with external vendors to ensure timely deliverable of all off-site SEO campaigns.
  • Review and audit our assets (main websites) to propose potential content and code optimization.
  • Gather insights and measure the effectiveness of on-site and off-site SEO strategy.

What must-have skills we are looking for

  • Bachelor’s Degree and related field or equivalent experience
  • At least 5 years or more of experience incorporating SEO and/or content marketing strategies in driving web traffic and conversion with the aim of improving user experience.
  • Candidate proficient in using Google Analytics, Adobe Analytics, Google Webmaster Tools, SEO Moz and knowledge of other SEO tools including but not limited to Ahrefs, Moz, SpyFu, Majestic, SEMRush, BUZZSUMO, DeepCrawl, Screaming Frog, AWR, etc. to monitor traffic, rankings, redirects, click rate, bounce rate, 404 errors, and other KPIs would have an advantage.
  • Unique balance of disciplined strategic thinking, creative passion, and a willingness to be hands-on, while being able to go the extra mile to ensure goals are being hit are required.
  • Paid search management experience is a plus but you will need the core understanding of how SEO and SEM play nice together
  • In-depth knowledge of the technologies and processes involved in running SEO campaigns (including HTML/CSS/HTTP/JavaScript)
  • Proficient in using Google Analytics, Adobe Analytics, Google Webmaster Tools, SEO Moz and other key industry tools
  • We regret that only shortlisted candidates will be notified.
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Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

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Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

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Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

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Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

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Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

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Define use of different voice prompts depending on call scenarios or intended function.

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Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

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Maintenance

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Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

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Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

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Extensions

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Customize allocation of user extensions to specific ring groups.

Portal Login Page

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Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

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Create your own personal contacts list for easy reference and dialing.

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User Login

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User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

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View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

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