What Should you Know about Cloud Telephony?To make phone calls, cloud telephony employs Voice over IP (VoIP), which connects your voice to the Internet. Cloud telephony enables you to make and receive calls from any Internet-connected device. It is a voice service that does away with the need for costly telephone hardware such as phones […]
IP Telephony and the Benefits It Can Bring to Your BusinessCommunication is key. This age-old adage is one of the driving forces behind most of the technological progress we’re experiencing nowadays. From ultra-high-speed internet connections to new devices that let us get in touch with each other in ways that were previously unimaginable. Telephony, from […]
Hosted Phone System: What Is It, Why Choose It, and the Main BenefitsCompanies around the world have been using hosted phone systems to take care of their unified communication needs. Private Branch Exchange, or PBX phone systems allows for much more flexibility and control over offices’ communication channels than the traditional methods, such as landline telephone lines. […]
What Is a PBX Phone System? Which One Is Right for Your Business?If you’ve been searching for the best business phone system for your company, chances are you’ve been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone system. So, what […]
What Is UCaaS and What Can It Offer Your Business?UCaaS is unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is receiving? What can UCaas solutions offer […]
What Is a Softphone? How Can It Benefit Your Business?If you’ve been looking for a new or upgraded phone system for your business, you’ve likely seen the term ‘softphone’. So, what is a softphone? Is it different from any other business phone? What can you do with it, and how will it benefit your business? […]
What Is Web ConferencingWeb Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of their size, have been adopting web and video conferencing solutions to adapt to the increasingly […]
What Is Unified CommunicationsUnified Communications is often referred to as UC or in some instances UCC. The latter is the term that includes the word collaboration. Unified communications is the integration of many different types of communication that happen in real-time. These include text messaging, voice communication, video, even collaboration. Today, businesses are enhancing their traditional […]
What is VoIP? A Full Guide for Understanding VoIP Phone SystemsSmooth internal and external communication is one of the cornerstones of daily business operations. Nowadays, Voice over Internet Protocol (VoIP) is increasingly becoming the golden rule of modern corporate communications. Simply put, it is a proven technology that allows people to make phone calls over the Internet […]
The Benefits of VoIP for Your BusinessWhat is your best bet when looking for an affordable, effective telecom solution? Chances are, you’ve heard that VoIP is the best option, and for good reason too! VoIP is an excellent choice for tech-forward companies that need a reliable phone system. Unfortunately, once you scratch the surface, things get a […]
VoIP App for Business Communications: All You Need to KnowBusinesses are adapting to working from home mode, demanding a more flexible solution to create a seamless communication experience and work agilely. Being an alternative to VoIP phones as SIP endpoints, VoIP apps are more and more favored by today’s businesses. It is a perfect fit packed with […]
What is Call Center?What is a Call Center? Call centers are centralized offices – or facilities- that are habitually purpose-built to handle phone calls for an organization. They’re operated by phone representatives or “agents” who field calls for customer support and are often serviced as phone-based hubs for telesales, telemarketing, after-sale support, and other customer […]
