Cloud Phone System For Modern Businesses

2018 in Review: 10 Most Popular Yeastar VoIP Blogs You Can’t Miss

2018 in Review: 10 Most Popular Yeastar VoIP Blogs You Can’t Miss

With a year’s devotion and research into VoIP technologies and Unified Communications, Yeastar in 2018 has created tens of insightful VoIP blogs that covered topics like business-enhancing strategies, key VoIP features and Yeastar product highlights, which have been actively working to educate, inspire and empower Yeastar partners and SMBs worldwide.

To wrap up the year, we’ve carefully selected 10 most welcomed Yeastar blogs that have resonated with our audience this past year. Enjoy catching up on what we wrote about in 2018.

1. How to Connect Branch Offices with Yeastar Multisite Interconnect

Yeastar Multisite Interconnect is an innovative function designed to enable easy interaction and simple interconnection of S-Series PBXs deployed in different offices. If you have several branch offices and would like to build a cost-effective centralized enterprise phone system, this blog will be a perfect fit for you to dive into the solution with detailed benefits and configuration methods.

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2. No Server Needed! Jump-start Your Hosted PBX Business

As cloud-based hosted PBX market rises, for PBX service providers and telecom resellers that wish to jump on the bandwagon, a robust cloud product profile that is capable of simplified service delivery and accelerated time-to-market will help businesses to achieve quick return of investment and generates higher revenue. Find insightful tips in this blog and learn how to make an easy entry to your hosted business with a competitive turnkey solution.

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3. What Exactly Can Yeastar Cloud PBX Bring to Your Business

If you’re a telco looking for profitable Cloud-based telephony solution or end users in need of a simple yet powerful Cloud phone system, look no further than this blog to figure out how Yeastar Cloud PBX hits the price and performance metrics and helps both service providers and end users to make the most of their investment.

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4. Linkus New Version Supports Integration with Salesforce CRM and Microsoft Dynamics 365

Yeastar Linkus is a robust unified communications softphone that comes with a strong presence in mobility, messaging, presence and telephony services. Its seamless integration with multiple CRM platforms like Salesforce CRM and Microsoft Dynamics 365 helps join voice and data in one platform and allows businesses to create happier customers with shortened communication runaround time and easy record of customer data. Read the full blog post here or gain a comprehensive view of the new Linkus desktop/mobile softphone on our product page here.

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5. Engaging Customers and Boosting Sales with WebRTC Click to Call

Add click-to-call to your web browser and build greater user experiences. Yeastar Cloud PBX supports WebRTC click to realize this functionality. In this blog post, you’ll gain a full insight into the advanced feature with feature introduction, benefits, and applicable business scenarios. Also, you’ll know how to deploy the feature to engage your customers and boost sales in 3 steps.

6. 7 Best Practices for Securing PBX Phone System

PBX and VoIP are vulnerable communication tools. And the lack of security will incur a high number of attacks and expose your organization to toll fraud, theft of confidential information, and loss of revenue. So how can you minimize the risks and protect your business-crucial PBX system from potential attacks? Check for the 7 best practices you can perform in this blog.

7. Customers Won’t Lie: A huge Win with Yeastar S-Series VoIP PBX

We don’t play the price war, but we slay the competition. Self-explanatory with miscellaneous cases and customer testimonials, Yeastar S-Series VoIP PBX has helped thousands of SMBs fulfill their business needs with an unbeatable array of telephony features. Read what Yeastar customers had to say about their own experience in this blog and know how the all-in-one solution helps them create ultimate communications cost-effectively.

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8. Why You Need a Unified Communications

Unified communications is all about making a wealth of communications channels and options into a single point of access. However, the reasons for choosing a UC solution goes far beyond a simple one like convenience. In this post, find out the technical, financial and operational advantages of a comprehensive UC solution, which might redefine how you communicate and collaborate with your team and customers.

9. 5 Key Benefits of Desktop Softphone

Using the latest technology and SIP standards, a fully-loaded desktop softphone delivers specific benefits that many desk phones can’t offer. These include geographic flexibility, financial efficiency, messaging and many others that bolster team communications and collaboration. Go ahead to start reading this blog and figure out 5 key advantages a desktop softphone can bring to your business.

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10. 4 Key VoIP Features for Mobile Workers

Distributed workforce is no longer the exception for businesses. And it’s proving to be a challenge when it comes to keeping everyone connected. In this blog, we highlight 4 key VoIP features you can utilize to unite your road warriors, and help them to keep in touch in real-time, stay productive and collaborative easily and cost-effectively anywhere.

We hope you enjoyed some catch-up reading of our top blog posts from 2018! Want to keep updated? Subscribe to our blog below, and be the first to know Yeastar insights for VoIP and unified communications market, shared business tips and Yeastar product update.

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

Auto Provision

Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.