Compatible Yealink Phones with Yeastar VoIP PBX Systems
July 19, 2016
It’s time. You know that the legacy phone system is becoming obsolete and switching to VoIP is the best move: There’s little shortage of benefits, and it makes sense from both administrative and business standpoint. That said, how do you persuade your boss to make the jump?
Upgrading a phone system is no small feat. And sometimes, your boss simply doesn’t realize how legacy phone systems are holding the business back. To convince the upper management of the essential phone transformation, your job is positioned to present the case tangibly while providing essential evidence of overall return on investment (ROI) – including the problems it could solve, the additional business advantages it could bring, and the potential savings in the long run.
Here are several power-packed arguments to help you get started.
There are a number of factors that can cause a legacy telephone system, or a traditional TMD PBX system, to fail when you need it most. Try to remind your boss of your current issues. They may include the customers’ complaints on the ability to reach employees, the difficulty of adding phone lines, complex system administration, escalating phone bills, and maintenance costs, disaster vulnerability, etc. Below are several key points to bring up.
Legacy phone systems often referred to as analog or TDM PBX systems, rely on hardware and physical phone lines to carry your voice traffic. The means: if you need to add new phone lines or cover more users, the costs can be fairly expensive because there are new hardware and copper wiring to settle.
In contrast, IP PBX systems can be scaled up and down effortlessly and cost-effectively to meet your business growth. Whether with an on-premises or cloud-based system, new phone lines (SIP Trunks) and users can be added over the Internet at any time without any wiring work and any installation fees. All it takes is to make a few point-and-click changes in your administrative portal or to call your service provider for an additional PBX extension/line package. In effect, upgrading to an IP-based telephony solution like Yeastar will allow your business to grow and expand phone system capacity at any time in a much simpler way, and most importantly, without breaking the bank.
A physical desk phone that sits in the office won’t help an employee who is offsite for the day. Businesses are now in demand of a highly mobile and integrated communications system to accommodate the growing on-the-go workers and efficient data processing. Unfortunately, legacy phone systems aren’t capable of such capacity. Your employees should always “stay in place” to not to miss a call. And unified communications is simply not allowed for the legacy PBX’s outdated IT infrastructure.
A VoIP PBX phone system could change things, however. For example, with the IP-based Yeastar PBX system, your employees may move throughout the office with mobile devices and laptops to collaborate or work remotely: all voice telephony features alongside the advanced UC capacity like IM, presence, and file sharing are always at their fingertip. Besides, business-critical applications like CRM, Hotel PMS, Call Center can also be integrated to auto-process mass data, bringing your business efficiency and productivity to the next level.
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Legacy phone systems don’t require frequent updates, but making changes to meet your businesses’ needs can cost you an arm and a leg. With a legacy PBX, you may be required to purchase additional hardware for advanced features. And whenever a problem occurs, you’re often asked to pay for on-site tech support from the vendor. There is little remote tech support option and things can’t get fixed on time, which may cause unexpected business with system downtime.
In addition to the maintenance costs, phone bills with a legacy phone system are also substantial. Your calls are transmitted via antique PSTN lines that charge at a much higher rate than VoIP, especially for long-distance and international calls. After all, the telecom carrier needs to invest in wires, cables, and satellites to support your phone lines.
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The key step to gain upper management support is to prove the upgrading is the right move. Listing the advantages that your legacy PBX isn’t capable of is most straightforward. Based on your complete network and infrastructure assessment, present your proposed solutions, and state your case as to why it’s the best option. Here are several common VoIP advantages to help dissipate your boss’s concerns.
Related: Conquering 6 Fears of Upgrading a Legacy Phone System
Related: 7 VoIP Features That Boost Small Business Customer Service
The best way to appeal to upper management is to focus on the cost-effectiveness of the new solution. But don’t just say, “It’s cheaper!”. Provide concrete figures that spell out how much you’ll save with a VoIP system when convincing your boss. Do a side-by-side comparison of your current phone system spend, including the cost of individual features.
VoIP reduces operating expenses enough to pay for itself in the near term. And it can save the company a whole lot of money going forward. Here are several statistics to help you prove the point:
It’s said that a picture is worth a thousand words. If the points and facts above alone don’t convince your boss. Let him/her see it in action. Set up a time for everyone to hop on a webinar or join a demo that showcases VoIP phone systems. Yeastar offers 14 day full-access free trial to Yeastar VoIP PBX system, so you can experience how VoIP and unified communications could make a change to your business at no risk. You can also prepare some case studies to show your boss your solution in a real case.
If there are any blockers in your path to convince your boss, let us help. Contact us here and we’ll see if we can help your team decide to join the thousands of businesses enjoying the cost-savings, ease, and flexibility of VoIP technology.
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