Unable to Introduce Unified Communications to Your PBX System? Here Are Special Offers

Unable to Introduce Unified Communications to Your PBX System? Here Are Special Offers

During the past two months, a lot of customers turned to us for unified communications solutions, especially a smart and flexible softphone solution to support working from home. Indeed, unified communications empowers organizations to not only enable the mobile and remote workforce but also maximize their productivity. Today’s unified communications solution providers usually offer softphones as part of their service packages.

Major Benefits of Softphone in Unified Communications

Based on IP protocols, VoIP PBX offers the ability to make calls using just the softphone app instead of a physical desktop phone. Moreover, as an essential component of unified communications, softphone also takes work efficiency into the next level by making a wealth of communications channels into a single point of access.

•  Handling Business Calls on Your Own Devices

With VoIP softphone operating as a fully-functional office extension, employees become completely mobile as long as they have access to the Internet. Besides simply making and receiving calls, you can also easily transfer, hold, mute, and record calls, and quickly set up call forwarding rules and ring strategy on your own devices. Some providers offer more advanced features such as checking missed calls, voicemails, and recordings.

•  Enhanced Collaboration with Conference, IM, CRM Integration, etc.

Some softphones offer advanced unified communications functionality to help users collaborate ad-hoc and in real-time while minimizing the cost of 3rd party services. Users can easily set up conference calls, chat with file sharing, see the availability of colleagues, check voicemails and recordings, and sync contacts with popular CRM systems.

•  Substantial Call-related and Equipment-related Cost Savings

In general, VoIP-to-VoIP calls are completely free, and international and long-distance rates are much lower when using a VoIP softphone. In this case, you won’t be charged when calling colleagues, even across the globe, and all external calls to and from your softphone will be billed to your business at cheaper per minute rates. In addition, you can also slash investments on expensive pieces of the phone equipment.

Proprietary Softphone vs. Third-Party Softphone

Major IP PBX providers offer softphones developed by themselves and bundled within the service package, which ensures optimal integration. Besides, there are also third-party standalone softphone applications, both free and paid, that can be used regardless of which VoIP service you use.


Linkus Unified Communications App

Linkus Unified Communications App is a free softphone app developed by Yeastar, for Windows, macOS, Android, and iOS. Coordinated with S-Series VoIP PBX, Cloud PBX, and K2 IP PBX, Linkus enables users to make and receive business calls from their mobile phones and desktops and provides a wide range of VoIP and UC features.

Linkus Download

  • Proprietary softphones usually come with a quicker and simpler installation. For example, our Linkus Softphone is free to download and use. After receiving the Linkus welcome email from the administrator, you can either copy the provided link or just scan the QR code in the email to quickly login in.
  • Overall, the major advantage of vendor-specific softphones is its ability to access the full feature set of the PBX system. Standard-based softphones are limited to features defined within the protocol instead of the underlying VoIP system while a proprietary softphone can do everything from calls and instant messaging to contact management and computer telephone integration (CTI), meanwhile minimizing the cost of 3rd party services.
  • Using a vendor-specific softphone makes it easier to harmonize with the phone system. For example, with our Linkus App, different ring strategies will apply when changing the presence status on the softphone. Also, individual users with permission can easily manage company contacts saved on the PBX by using Linkus, providing ultimate ease of use, especially for those on-the-goes. In this sense, their free and open-source counterparts may lack robustness and incur more technical issues.

We’ve Got You Covered with Special Offers

According to the requests we received, two types of PBX users are often unable or drain resources to include unified communications solutions to their existing PBX systems.

  • Some outdated PBX are inherently incapable of supporting unified communications.
  • For open source PBX users who can not rely on the providers to offer a softphone solution, some stick with free or open-source options while compromising advanced features while some put expanded IT budget on 3rd party paid options.

As digital transformation becoming the new norm, it is a great opportunity for MSPs, VARs, and solution providers to on-board more customers by introducing unified communications solutions as a logical first step of the DX journey. Besides, with the surge of cloud adoption, cloud-based unified communications also receive rising demands. Below are our special offers to help you quickly adapt customers to remote working in this challenging time and get prepared for the future.

For MyPBX Users

MyPBX Series is a discontinued IP PBX lacked in unified communications capability. If you are using MyPBX and wish to upgrade to a UC-capable PBX system which supports working from home:

  • By purchasing S-Series VoIP PBX, you will get a one-year free subscription for Linkus Cloud Service with every equipment purchase. Linkus Cloud Service (LCS) is designed to minimize Linkus-related server and network configurations and create a remote working environment for S-Series VoIP PBX users.
  • Upon the application and purchase of Yeastar Cloud PBX, you will also get free call recording minutes, which is quite useful for managers to keep track of their remote working team and ensure productivity.

The offer is valid until August 31, 2020 (the purchase needs to be finished before this date).

For Other UC-Incapable PBX Users

If you are looking for a system upgrade to reap the benefits of more agile softphones and unified communications, we also have a quick and easy cloud-based solution for you. We are offering our Cloud PBX free for a14 days so that you have a business phone system to unify the dispersed team together without maintaining on-site equipment. Employees can also use Linkus Softphone to stay connected and work from anywhere.

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

Auto Provision

Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

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Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.

Deal One View

View cases created for a Deal in One View.

View cases created for a Deal in One View.

View cases created for a Deal in One View.