Compatible Yealink Phones with Yeastar VoIP PBX Systems
July 19, 2016
In the ever-evolving world of business communication, having a reliable PBX phone system can make or break your operations. From seamless internal communication to efficient customer interactions, the right PBX system ensures your business stays connected and productive. At UPON Singapore – Cloud PBX, we offer comprehensive solutions to meet your communication needs. But what exactly is a PBX phone system, and which type is right for your business? Let’s dive in!
A PBX phone system (Private Branch Exchange) is a private network used within a company to manage incoming and outgoing calls. It allows employees to communicate internally and externally using a combination of hardware and software.
A PBX system acts as a central hub that connects office phones, ensuring smooth call routing and advanced features like voicemail, call forwarding, and call recording. There are different types of PBX phones available, each with unique benefits.
If you believe a private branch exchange phone system is your best choice, you still have some decisions to make. Check out each type of PBX telephone service that is available for your company.
This is the traditional, intra-office telephone system, and has been around for decades. It is connected via Plain Old Telephone Service (POTS) lines to the PSTN (public switched telephone network). Phone calls, even fax transmissions are handled by the PBX using physical phone lines. The analog PBX phone system allows calls to be made and transferred within the location. They also handle the incoming and outgoing calls using outside lines.
Keep in mind that analog systems came before the Internet, and use traditional copper phone lines. This means they cannot use many of the modern-day features you might see in more advanced telephone systems such as multimedia services, converting voicemail to email, or remote working capabilities. Also, if your business grows, you may need to add new jacks and telephone wires to support additional employees. On the plus side, because traditional PBX systems are self-contained, connectivity is not impacted if the Internet were to go down.
VoIP or IP PBX represents a newer version of private branch exchange. It has the same functions as a traditional PBX, but also provides many additional features. In addition to that, it may be a more cost-effective option. Rather than using traditional phone lines, IP PBX uses the Internet protocol. Voice is converted into data that is transmitted over the Internet, then it is converted back to voice for the receiver.
With an IP PBX, maintenance and growth are quite simple. You’ll also have access to unified communications features such as BOYD (Bring Your Own Device) mobility, video conferencing, and messaging, that analog PBX systems are incapable of. Besides, IP PBX also works outside of a single location.
Infographic VoIP vs. Analog PBX: The Differences and Top Considerations
Cloud PBX is also known as hosted PBX. It is a subtype of an IP phone system. It is running using an internet connection to a VoIP service provider. No on-site equipment is needed other than the physical phones and an internet connection. That’s because all of that is taken care of by the service provider. All incoming and outgoing calls are routed through the service provider who either transmits the voice to data packets, or hands the call off to a PSTN (public switched telephone network).
To use hosted PBX phone systems, you simply need a broadband connection to the Internet. This option supports multiple telephony devices, including office conference phones and smartphones. It also offers a variety of advanced features.
This is slightly different than hosted PBX telephone systems. It still uses voice-over IP technology to manage the business telephone system. However, the servers to manage outgoing and incoming calls are maintained on-site. Here, the available features are basically the same. It uses internet connectivity, can support mobile devices, and offers perks such as voicemail to email.
The challenge to on-premises PBX is that there is an initial upfront cost of installation and maintenance. Companies that choose this type of PBX phone system will need to have an IT staff that is capable of maintaining it.
However, that cost will go down over time. It protects you from fee raises which results in reduced monthly costs after expenses are covered. On-premises IP PBX also allows users to retain their relationship with an existing phone service provider, and to configure their system internally.
Blog On-Premises PBX vs. Cloud PBX? How To Choose For Your Business
With UPON Singapore’s Cloud PBX, you get all these features and more, ensuring seamless communication for your business.
Many of the benefits of PBX phone systems depend on the type that you choose. For example, an analog PBX may be affordable and work fine for you if your business growth is relatively static. You can also count on your legacy phone system to stay up and running when other internet-based phone systems are down.
If you are looking for phone systems for a growing business, check out hosted PBX:
Reduce expenses with internet-based calling and low maintenance costs.
Easily expand your PBX phone network as your business grows.
Cloud-based PBX systems allow employees to work from anywhere.
Features like call routing, call queuing, and voicemail-to-email streamline communication.
Enjoy secure and uninterrupted communication with UPON Singapore’s trusted solutions.
When selecting a PBX phone system, consider the following factors:
Small businesses might benefit from a simple Cloud PBX, while larger enterprises might prefer a hybrid solution.
Cloud solutions reduce upfront costs compared to traditional PBX.
Need advanced features like call analytics or CRM integration? Opt for a modern PBX system.
Ensure the system can grow with your business needs.
At UPON Singapore, we help you find the perfect PBX phone solution tailored to your unique requirements.
A modern PBX phone system is crucial for efficient business communication. Whether you choose an on-premise PBX, IP PBX, or a Cloud PBX solution, investing in the right system can enhance productivity and streamline your operations.
Ready to upgrade your business communication? Visit UPON Singapore today and explore our reliable and scalable PBX systems tailored to your business needs.
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