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Attention! Linkus New Version Adds Click to Call and Select & Dial with Hotkey

Attention! Linkus New Version Adds Click to Call and Select & Dial with Hotkey

Important Read: Yeastar Click to Call Chrome Extension is updated and renamed as Yeastar Linkus for Google at May 13, 2021.

Let your employees connect calls easier and faster, with no chance for misdials.

We’re very excited to release a new version for Linkus Unified Communications App. This Linkus update mainly focuses on the Linkus desktop client with 2 brand-new features to accelerate the call process for your sales, supports and phone agents – Yeastar Linkus for Google Chrome Extension and Linkus Select & Dial with Hotkey.

With added support for the two new features, you can now basically click or select to dial any phone numbers appear on your computer screen via Linkus, without having to copy, paste, and enter phone number manually, or configuring any system integration.

Yeastar Linkus for Google Chrome Extension

Yeastar Linkus for Google Chrome Extension is hot out of the oven! Designed to automate tedious dialing for Yeastar users, it works seamlessly with Linkus Desktop Client that allows you to dial phone numbers directly from your web-based CRM or any website with a simple click of the mouse. Numbers are automatically transferred to Linkus Desktop Client ready for the call to be made.

Rich features with Yeastar Linkus for Google Chrome Extension and Linkus Desktop Client new version to enable a seamless calling experience:

  • Click-to-Call from Any web-based CRM: Obviating complex system integration, it allows click-to-call virtually from any web-based CRM when using Google Chrome.
  • Smart Phone Number Recognition: The extension automatically identifies phone numbers in any web-based applications, emails and websites, and underlines them with intuitive call icon “Click2Call Icon”.
  • Flexible Number Digit Setting: Some countries have fixed number length while others have variable length format. The extension allows you to define the length of the numbers that you want to be detected as a phone number.
  • Website Blocklist: Disable auto-detection whenever necessary. Yeastar Linkus for Google allows you to blocklist detection from specific websites or to enable auto-detection only when you need it.
  • Custom Call Options: You can choose whether to click to dial out immediately from Linkus desktop client or pass the number to Linkus and click the call button to call.

The brand-new Yeastar Linkus for Google Chrome Extension allows users to integrate their communications with every step of their workflow process, and with the websites that they use every day. For more information about new feature configurations, please refer to here.

Head over to the Chrome Store to install the Yeastar Linkus for Google Chrome Extension Extension and upgrade your Linkus Desktop Client to enjoy one-click dialing from any website today!

Download Yeastar Linkus for Google

Linkus Select & Dial with Hotkey

Quickly start a call by using a hotkey dialing via Linkus Desktop Client! No matter where a phone number appears on your computer screen, either in a software-based CRM, documents, or any other applications, as long as you can select the phone number, you can dial it directly with Linkus Desktop Client, avoiding misdial while saving time for your agents.

The Linkus Select & Dial with Hotkey streamlines your calling into 2 or 3 simple steps to your preference:

  • Step 1: Select a phone number from anywhere on your computer.
  • Step 2 (Custom Call Options):

a. Press the hotkey to dial out the selected number directly from Linkus Desktop Client
b. Press the hotkey to automatically prefill the selected phone number in your Linkus dial-pad, and click the call button to dial the number.

The hotkey for dialing a selected number and Linkus Select & Dial call options are customizable in the Linkus Desktop Client settings. If you’d like to learn more about the configuration and applications of the new feature, we have prepared a short video that includes a demo presentation to help you.

Yeastar Video Guide: Linkus Click2Call and Select&Dial with Hotkey


Related: Video: Yeastar Linkus Quick Start Guide

Other Optimizations

Besides the two new features for Linkus desktop client, we also made optimization on Call Pickup and Conference feature for Linkus mobile client and fixed the bugs for Linkus call pop-up, caller ID display, etc.


Upgrade Now to Enjoy the New Features and Optimizations

Download the latest Linkus version here to enjoy the new features and optimization. Please note that the new Linkus Click-to-Call feature has to work with Yeastar Linkus for Google Chrome Extension.

Related: 12 Things We Love about Linkus Softphone App

Download Linkus

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Recordings

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Organize company contacts into dedicated phonebooks and determine accessibility rights to extension groups for each.

Bulk import a list of contacts instead of having to key details in individually.

Role and Client Permission

Pre-defined user roles within the PBX are conveniently available for allocation, or create your own set of permissions.

Restrict users from viewing specific extensions, departments, or extension groups with Extension Visibility.

Allow or resrict specific users from managing or viewing certain company contacts

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Pre-defined setting parameters specific to respective IP phone models are conveniently available for easy set-up.

IP Phones can be quickly provisioned to your Yeastar PBX with just the pre-defined template and device MAC address.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Different types of trunks can be created, Caller ID can be customized.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Configure default call and user settings for individual extensions.

Customize allocation of user extensions to specific ring groups.

Portal Login Page

Receive your administrator log-in credentials and set-up guide via email.

Log-in on any web-browser to get started with PBX set-up.

Installation Wizard will guide you through basic configurations.

User Login

Access all company contacts made available to you by the administrator.

Create your own personal contacts list for easy reference and dialing.

Bulk import contact details for convenient data entry.

User Login

Access and manage user settings for softphone application and voicemail.

Manage call routing and presence status for your individual extension.

Retrieve or download your personal call logs and recordings.

User Login

Receive your log-in credentials and set-up guide via email, sent by your admin.

Log-in on any web-browser to get started with PBX set-up.

Configure contacts and personal settings from the web portal.

Auto Provision

Add, remove, or modify IP phone settings from your web interface.

Upgrade IP phone firmware conveniently from your PBX.

Upload various default setting parameters specific to respective IP phone models for greater convenience during set-up.

Contacts

Store, retrieve, and share company contact details easily on your PBX.

Have detailed contact information for your vendors and clients conveniently stored .

Bulk add a list of contacts instead of having to key details in individually.

PBX Monitor

Monitor the status extensions, whether they aren idle, in use, or unavailable.

Know whether your SIP Trunk running properly, or experiencing problems.

Monitor the number of call conferences currently running on your PBX, and their individual durations.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Call Detailed Report

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Filter by date, time, or extension number to retrieve specific call logs or recordings

Playback call recordings directly from the PBX or download to store externally.

Event Center

Determine what events and logs are to be recorded and/or have notifications sent.

Specify particular notifications to be sent to respective authorized personnel.

User Permission

Set up vaious groups of users for allocation to certain sets of access rules.

Determine what features a certain group of extensions can or cannot access.

Determine if users can access, play-back, or download call logs and recordings from the pbx.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Determine specific the range of SIP ports for connection between your PBX and endpoints.

Restrict country codes for outbound calls either company-wide or on certain extensions.

Voice Prompt

Upload and designate customised audio recordings at multiple levels of a call journey.

Upload recorded music to fill the silence that would be heard by callers on hold.

Upload customised voice prompts to create a professional call experience.

General

Customize general call preferences either company-wide or for individual extensions.

Set-up feature dial codes for convenient user navigation to specific call features.

Determine how voicemails are retrieved, and also upload custom voicemail recordings.

Call Features

Add multiple automated responses to be played at different phases of a call journey.

Designate specific extensions to ring concurrently based on an external caller's dial pattern.

Customize messages and waiting times to keep external callers engaged when put on hold.

Call Control

Have calls received on specific SIP trunks routed to designated extensions within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Trunks

Register multiple SIP trunks on a single PBX as needed.

Provision SIP trunk settings and dedicate them to particular extensions.

Bulk add DDIs on each SIP trunk, for allocation to an individual or groups of extensions.

Extensions

View, deploy, add, and remove user extensions within your PBX system.

Allocate and deploy specific extension numbers to respective users via email.

Set-up default ring and presence status settings for individual users.

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