Voice prompts are prerecorded scripts recorded in a human voice to “prompt” or guide callers to their desired destination or transaction. Voice prompts are how you greet your customers and what the caller, both inside and outside, will hear and follow. Generally, PBX phone systems will have IVR systems, Music on Hold and Custom System prompts saying unavailable, busy, call transfer, […]
What is Skype Connect? Skype Connect™ provides connectivity between your business and the Skype community. By adding Skype Connect to S-Series VoIP PBX, your business could save on your communication costs with little or no additional upgrades required. Why configure S-Series VoIP PBX with Skype ConnectTM? Once the Skype SIP trunk is registered on S-Series, you are able to […]
1. What is LDAP? LDAP, or Lightweight Directory Access Protocol, is a client-server protocol for managing related information from a centralized location through the use of a file and directory hierarchy. In other words, it is a protocol for accessing a directory service. LDAP is used as a phonebook on Yeastar S-Series PBX and Yeastar Cloud PBX so that you […]
Unwanted calls can be a real nuisance, which is inconvenient and annoying at the best of times, especially for the elderly or vulnerable it can be quite frightening. It is a “plague” not only for individuals but also for companies. Mobile phone users can install some blocking Apps to filter and block specific numbers easily, […]
We live in an internet driven world. It makes the security of internet connection an utmost important issue, especially for the business. This is where VPN service comes in. A Virtual Private Network (VPN) allows you to traverse networks privately and securely as if you were on a private network. The VPN Server application on Yeastar S-Series PBX will help you […]
What is the Online Help? Having trouble finding the support you need? Yeastar Online Help is the embedded user guide designed specifically for S-Series VoIP PBX. As a form of user assistance, it delivers topic-oriented, procedural or reference information through S-Series Web-based interface, allowing you to get a quick access to the instruction by yourself, which greatly saves […]
What is Shared Line Appearance (SLA)? Shared Line Appearance (SLA), also known in older phone systems as a “Key System”, is a VoIP service that allows multiple phones to share a single line (trunk/phone number). This comes in handy for an additional boost on teamwork, as it makes it easy to move calls between phones, […]
Welcome to the Section 1 Lesson 2 technical training video of S-Series VoIP PBX. In this video, we will explain how to install the S-Series by taking S300 as an example. In terms of hardware design, scalable and modular design is the most distinctive breakthrough of S-Series VoIP PBX. It provides a flexible telephony interfaces combination while allowing […]
Have you ever been bothered about creating a large number of extensions one by one, along with their settings and provisioning on the PBX system? Have you ever wondered if it is possible to effortlessly export and import all the extensions at once with a CSV file? Yeastar P-Series PBX System, S-Series VoIP PBX (on-premises) and Yeastar Cloud PBX allows […]
We are glad to introduce a series of training videos about S-Series VoIP PBX. It will be divided into 3 sections: Basic Feature, Management and Maintenance, Solutions. First section of Basic Feature includes basic introduction, hardware installation, configuration, and call control, etc.The first lesson of Section 1 gives you a brief introduction of S-Series VoIP PBX. […]
What is AutoCLIP in Yeastar S-Series VoIP PBX and Yeastar Cloud PBX? Before answering it, let’s talk about returning a call. We often encounter this kind of situation: in your office, when your sales representative makes a business call to your lead, the called party miss the call for some reason. And when he/she calls back, he is […]
