Name: Yeastar S-Series VoIP PBX Configuration Basic Level - Session 2 Extensions
Uploaded: 2017-11-20T00:27:22-08:00
Duration: 11 min 58 s
Description: Session 2: Extension Settings and FeaturesIn this video, you will learn how to:- Assign extension to users- Configure specific settings for extensions- Chang...

Cloud Phone System For Modern Businesses

Video: S-Series VoIP PBX Basic Configurations – Session 2 Extension Settings & Features

Want to leverage your S-Series VoIP PBX to the fullest extent and power your communications? Take a quick look at this intuitive e-learning video and hit the road to start the basic configuration.

This session gives you a comprehensive introduction to basic extension settings and helps you unlock more robust features that will accelerate your business. All the settings are based on Web configuration panel, easy-to-learn and click-to-configure. In the 11-min video, you will learn how to:

Assign extension to users
Configure specific settings for extensions
Change extension range
Configure SIP forking, voicemail, call forwarding, etc.
Configure Mobility Extension, Call Monitor, etc.
Add bulk extensions
Import extensions
Auto-provision IP phones

Thank you for watching. More simple and easy self-learning videos for S-Series VoIP PBX is coming.

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Video: S-Series VoIP PBX Basic Configurations – Session 2 Extension Settings & Features

Video: S-Series VoIP PBX Basic Configurations – Session 2 Extension Settings & Features

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User Login

Instantaneously receive user login credentials via email once the extension has been deployed by the adminstrator.

Log in conveniently via any web browser for access to the user portal.

Integrations

Integrate various CRM software for better customer service and satisfaction.

Enable transcription of audio messages into text with integration of third-party transcription service.

Enable API for integration with various third-party integrations for advanced performance such as call center and hotel reception services.

System

Provision email SMTP and template settings for event notifications to be sent out.

Manage storage allocation and duration of various types of data being stored on the PBX.

Determine the types of event notifications to be sent out, and the parties receiving them.

IVR

Add various audio voice prompts to be played according to different call scenarios.

Add voice prompts on multiple levels for more effecient and precise inbound call routing.

Voicemail

Customize default voicemail settings for each user extension.

Add various voicemail messages for allocation to different call scenarios and users.

Provision specific rules to how voicemail messages are played over the PBX system for better caller experience.

Reports and CDR

All call log activities are stored, with the option of having audio conversations recorded by default or for specific extensions.

Use intuitive visual call reports, to check various call statistics over extensions, trunks, queues, ring groups, and more.

Call reports can be viewed and downloaded directly from the PBX, or scheduled to be sent via email to respective parties.

Security

Restrict a general group or specific IP addresses to prevent unauthorized access to your PBX.

Limit the number of otbound calls users are allowed to make within a time period to protect against toll fraud.

Restrict certain country codes for outbound calls either company-wide or on certain extensions.

User Login

Determine extension ranges for different functions.

Define use of different voice prompts depending on call scenarios or intended function.

Provision basic and advanced SIP settings to be used on the PBX.

Recordings

Record all calls made on specified trunks, including inbound and outbound calls.

Record all calls made on specified extensions, conferences, or call queues.

Paging and Intercom

Create different types of paging and intercom broadcast groups for selected extensions.

Set a time schedule to automatically start your broadcast.

Maintenance

Check for and download firmware upgrades to ensure that your PBX is always up-to-date.

Perform back-ups to prevent data and settings from getting lost.

Perform troubleshooting on your own to debug.

Conference

Pre-set conference settings and dial-in passwords for security, and allow internal users to send conference invites to external parties.

Speed Dial

Create multiple speed dial numbers to respective external numbers frequently used for outgoing calls.

Speed dial is activated when the set prefix (default or customized) is dialed.

Ring Group

Create multiple ring groups and determine custom ring strategies and failover settings for each.

Call Queue

Create different call queues with specific ring strategies and failover settings.

Static agents permanently answer calls in queue, while dynamic agents can log in and out. Allocate different extensions to each group.

Determine what actions are to be allowed for Mangers or Agents to manage on the Queue Panel.

Call Control

Have calls received on specific SIP trunks routed to designated extensions or destinations within the PBX.

Set-up dial patterns so that outbound calls are routed to their intended destinations.

Determine how calls are routed and received at different times of a day.

Contacts