When businesses grow beyond a single location or require physical sites in multiple places, it becomes more important than ever to effectively coordinate dispersed resources. A powerful multisite VoIP system is vital to realizing seamless inter-branch connectivity and enabling easy real-time exchange of information for business to perform business core tasks. In this case of […]
VoIP PBX systems offer a number of business benefits including cost reduction, system flexibility and advanced features that can support your business as it grows. But they aren’t without risk. VoIP hacking and attacks can come from the internet or telephone lines, trying to exploit any number of different vulnerabilities, and eventually expose your organizations […]
The transportation industry relies on a constant flow of communication between drivers, agents, and staffs back at home office. It’s vitally important that their telephone systems to be flexible, reliable and able to provide rapid failover in the event of system failure. With such needs and the aim to build a seamless communication network that […]
The hosted UC market is expected to see sizable growth over the next several years. Businesses are migrating to cloud telephony while service providers and telecom resellers are eager to grab a slice of the margin. Take Yeastar Cloud PBX as an example. Let us break down what exactly Cloud PBX can bring to your business. I Am […]
Once viewed simply as a low-cost channel for resolving customer concerns, call center is increasingly seen as a powerful service delivery mechanism and even as a generator of revenue. But to make it is a true money generator, quality individual agent performance is not nearly enough. Developing effective call centre management strategies is just as crucial to […]
The switch to All-IP is currently taking place worldwide, and British Telecom wants to retire ISDN by 2025. Harrow Mencap, a UK charity organization, aiming to build a comprehensive communication system with affordability, flexibility, and mobility to serve more people and their families, has this urgent need to transfer from ISDN to All-IP. Background Started in […]
Keeping enterprise communications coordinated and seamless is quite challenging in highly-distributed network where employees disperse across branches and home office. To integrate multiple locations and keep remote workforce connected, in a seamless and cost-efficient way, is by no means a tough task even with the advanced collaboration tools. System integration complexity, inefficient inter-branch communications, and many more communication […]
Nowadays, an increasing number of schools tend to establish a relatively perfect communication network to better develop their education network when they scale up their size. With the aim to provide quality education of a high international standard in the Kingdom of Bahrain, AI Noor International School realized that building a cost-effective, stable and secure communication network was […]
If professional service and rich guest experience are the keys for building reputation and creating a loyal customer base for hoteliers, then seamless communication and systematic hotel management may lay the cornerstone. Considering this, the luxurious Seafield Hotel & Spa Resort recently has switched to the Yeastar hospitality solution to build a communication system well-crafted […]
Overall customer experience accounts much for the success of an organization, regardless of its size and industry, which not only helps organizations transfer prospects, generates revenue but help build company reputation as well. Considering this, having a streamlined communication system that contributes to better customer services and smoother exchanges between branch offices becomes more important […]
Effective communication is the backbone of any successful business. With today’s advancing technology, achieving crystal-clear, reliable communication is no longer a challenge. What started with VoIP (Voice over Internet Protocol) technology has paved the way for next-level innovations. Enter VoLTE (Voice over LTE), the cutting-edge calling technology leveraging 4G LTE networks to deliver superior voice […]
An organization that provides multifarious services to a large number of people daily and values information security inevitably needs a cost-effective telephony system that could handle a large volume of call traffics, both internal and external, while ensuring the stability and security of calls. Yeastar S-Series VoIP PBX, designed to deliver both call productivity and affordability, […]
