7 Ways to Use Linkus UC Clients During Your Workday

For tens of thousands of people every day, Yeastar Linkus UC Clients is the center of “in the moment” communications. From the moment they sign on, to the last phone call, video meeting, and message of the day, users get almost all connections in one spot. Designed for Yeastar business phone systems, Linkus UC Clients provide a […]

How Yeastar On-prem PBX Supports Remote Workforce?

Working from home isn’t going away. Global Workplace Analytics anticipates that 25-30% of employees will work from home multiple days per week through the end of 2021. And SME needs unified communications, remote connectivity, and flexible device options (smartphones, tablets, desktops) to bring remote teams together. To that end, cloud and hosted PBX market rise, yet on-premises […]

How Yeastar Call Center Solution Works to Delight Your Customers

In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive sales journey, build relationship, and generate satisfaction. And nearly every 9 in 10 businesses have telephone hotlines […]

Using the Operator Panel to Optimize Call Management for Receptionists and Supervisors

Regardless of the industry or company size, the phone receptionist plays an important role in ensuring that calls flow properly. From simple call distribution to more sophisticated operations. These tasks can be done in a whole new way with the help of an advanced operator panel. Moreover, supervisors can also use it to simultaneously keep […]

Call Center Reporting: Improve Productivity with Data

What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of agent teams. How many calls does each agent make and receive? How long do they […]

Call Center Wallboard: The Do’s and Don’ts

A call center is dependent on the performance of its agents and employees. Since the work rate and speed of a call center is time-sensitive, it is important that vital metrics are measured on a continuous basis to assess the performance of agents as a whole. Call center wallboard can precisely fit in this picture. […]

Smart Design on Yeastar P-Series PBX System: Better Experience for Everyone

Late last month, we have launched a brand-new product, P-Series PBX System, and you have probably known that this is a “PBX-Plus-More” system with advanced capabilities such as the UC clients, call center solution, operator panel, video conferencing, etc. With enterprise-grade VoIP features built right in, our P-Series PBX System further enhances both user and management experience for everyone in […]

Using the Operator Panel to Optimize Call Management for Receptionists and Supervisors

Regardless of the industry or company size, the phone receptionist plays an important role in ensuring that calls flow properly. From simple call distribution to more sophisticated operations. These tasks can be done in a whole new way with the help of an advanced operator panel. Moreover, supervisors can also use it to simultaneously keep […]

What is Auto Provisioning and How Does it Work?

The Yeastar PBX Phone System offers many time-saving advantages to dealers: an enhanced administrator interface that allows for quick and obvious settings and configuration changes and software enhancements that streamline installation and maintenance tasks like Auto Provisioning. Why We Put the “Auto” in Auto Provisioning Back in the day, all VoIP PBX and handset provisioning […]

What Is Computer Telephony Integration (CTI) and How Does It Work

Making just one call on your desk phone may sound very easy. How about ten calls? A hundred then? After you really press those hard keys over and over again, not only a sore arm you’ll get, but a waste of loads of your time. Think about it – what if you can make those […]

Explore 9 Things about YMP, a Centralized Platform for Cloud PBX Service Delivery

Designed with a multi-instance infrastructure, Yeastar Cloud PBX Platform incorporates Yeastar Management Plane (YMP) and easy-to-deploy dedicated Cloud PBX instances for service providers to deliver hosted voice services and unified communications solutions. Central management, scalability, and reliability are just some traits of YMP. This blog will uncover more about YMP, the reliable and powerful cloud-based telephony platform for service delivery. 1. It only takes […]

How Linkus Improves Your Call Efficiency in Different Scenarios

Regardless of the size, all companies seek improved productivity and efficiency in employee-client communications and call operations. And a super-duper business phone system with a fully-fledged softphone can allow for many shortcuts and operational enhancements to produce faster call workflows and less human error. Yeastar Linkus Unified Communications Softphone is the one that fits the niche. By […]