The transportation industry relies on a constant flow of communication between drivers, agents, and staffs back at home office. It’s vitally important that their telephone systems to be flexible, reliable and able to provide rapid failover in the event of system failure. With such needs and the aim to build a seamless communication network that […]
Cloud PBX can help improve sales performance by addressing objections and pain points. Cloud PBX is a necessity in the modern business world and can help improve customer relationships. Cloud PBX systems offer a great deal of flexibility and features that are not available with traditional phone systems. Cloud PBX can help you move your […]
1. Cloud PBX can help branch offices by providing them with a high-speed internet connection. Branch offices can benefit from cloud PBX by having a high-speed internet connection. This can help businesses save money on phone costs, and the systems are easy to set up and maintain. Cloud PBX allows for seamless communication between different […]
A cloud PBX is a business phone system that uses the internet to power and route telephone calls. It provides all the functionality of an office phone system, such as voicemail, call-forwarding, and calling. Cloud PBX is a cost-effective solution for businesses in Singapore that use Voice over Internet Protocol (VoIP) technology. There are three […]
For tens of thousands of people every day, Yeastar Linkus UC Clients is the center of “in the moment” communications. From the moment they sign on, to the last phone call, video meeting, and message of the day, users get almost all connections in one spot. Designed for Yeastar business phone systems, Linkus UC Clients provide a […]
Background Alas Peruanas University S.A. (UAP) is the Peruvian Institution with the largest academic offer in Peru, providing access to quality higher education for all Peruvians and educating students to become professionals with an entrepreneurial vision. Currently, UAP has 33 teaching sites, with its main campus in Lima province and 19 branch campuses nationwide. With such […]
In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive sales journey, build relationship, and generate satisfaction. And nearly every 9 in 10 businesses have telephone hotlines […]
Imagine what will happen if a large business group doesn’t have a sound communications system: delayed response to clients’ needs which leads to poor customer experience, dragging conversation between team workers which results in low working efficiency, lacking advanced features to support the current communications needs which slows down the whole business running process… To […]
It always takes time to determine one’s mind to make a change. While the truth is, once you’ve decided, you may have a chance to open the gate leading to a new world and as a result to experience things you have never had before – as long as you make the right one! For […]
What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of agent teams. How many calls does each agent make and receive? How long do they […]
For Sant’Angelo Luxury Resort with five offices distributed at different places and all rooms located in archaic caves, it’s not easy to keep them connected in one telephony system and manage them as a whole. To ensure a high level of guest experience with seamless communication and systematic hotel management, Sant’Angelo Resort chose Yeastar hospitality […]
2020 has been one of the most challenging times for modern businesses. Now, Europe is in the midst of the second wave of COVID-19. England, France, Germany, Belgium, Greece, and Ireland have all entered full lockdown mode. The time to act is now. In this blog, we have outlined some practical ways businesses equip their […]
